Wellness Center Manager

Oklahoma State University; Oklahoma City (OK); On-site; USD 23,000 - 24,000; Full time

Job summary

OSU-Oklahoma City is seeking a Wellness Center Operations Coordinator to manage day-to-day front line operations, fitness equipment and student employees. You will handle dashboard metrics, memberships, lockers, class creation, and wellness activities for students, staff and community.

The role collaborates with other departments on wellness initiatives and supports monthly newsletters, social media upkeep, and budget planning with the Sr. Director.

Qualifications

• Requires an Associate's Degree.
• Must hold CPR and First Aid Certification or obtain within six months of hire.
• Minimum one year experience in wellness center or fitness center.
• Minimum one year experience in administrative setting and/or wellness center.
• Excellent communication skills.
• Outstanding people and leadership skills.

Responsibilities

• Prepare and provide a semester schedule of events and challenges.
• Oversee maintenance of exercise equipment and Wellness Center upkeep.
• Assist, develop and present to classes and groups on wellness issues.
• Able to create and teach fitness classes as needed.
• Develop exercise programs based on client goals.
• Demonstrate, educate and assist clients on proper use of equipment.
• Update monthly dashboard and tracking tools.
• Create monthly wellness newsletters.

Skills

Communication skills

Leadership

Interpersonal skills

Office/administrative skills

Education

Associate's Degree

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Campus

OSU-Oklahoma City

Contact Name & Email

Phung Yip, [e-mail]

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$16.70 - $17.37 Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Responsible for Wellness Center facility, manages day to day front line operations of the wellness center, fitness equipment and supervises any student employees. Administrative work to include but not limited to managing dashboard numbers, membership and locker rental files, creation of classes and program activities offered to students, faculty, staff and the community. Collaboration with other departments for wellness initiatives. Assists with monthly wellness newsletter, maintenance and upkeep of the Wellness Center social media platforms (Facebook, YouTube). Work with the Sr. Director in planning and maintaining the annual budget for the Center.

Required Qualifications

• Associate's Degree

Minimum Qualifications:

• Must hold current CPR and First Aid Certification or obtain within the six months of hire.
• Minimum one year experience in wellness center or fitness center required.
• Minimum one year experience working in administrative setting and/or wellness center or fitness center.
• Exhibit organization and planning skills and must be flexible and adapt easily.
• Excellent communication skills
• Outstanding people and leadership skill

Work Experience:

• Previous work experience at a health/fitness center with classes and maintaining equipment and space.
• Experience working with the public while designing and managing programs which meet the wellness needs of OSU-OKC faculty, staff and students.

Knowledge, Skills, and Abilities:

• Ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately.
• Strong interpersonal skills and sensitivity to a multicultural environment to work and communicate effectively with all students, faculty, staff and community partners.
• High degree of initiative to work independently and also collaborate in a team environment.
• Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
• Knowledge regarding health/lifestyle issues such as drug, alcohol, smoking cessation, nutrition etc.
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.

Preferred Qualifications:

• Bachelor’s degree
• Experience health/fitness center with classes and maintaining equipment and space.
• Strong background in health and fitness related programs.
• Experience with supervising others.
• Knowledge of nutrition, and other components of a healthy lifestyle.
• Experience in designing and implementing a wide range of health/wellness related seminars and programs.

Essential Job Functions:

1. Prepare and provide the Director of Campus Events and Wellness a semester schedule of events and challenges.
2. Oversees the maintenance of exercise equipment and upkeep of the Wellness Center.
3. Assist, develops and present to classes and or groups concerning wellness and health related issues.
4. Able to create and teach fitness classes as needed.
5. Develops exercise programs based on clients goals.
6. Provides the demonstration, education and assistance for clients on proper use of Wellness Center equipment.
7. Update monthly dashboard and other tracking tools in the facility.
8. Creation of monthly wellness newsletter each month.
9. Attend and participate in management meetings.
10. Meet and greet all patrons.
11. Manage the front desk check in’s.
12. Answer incoming calls.
13. Assist with tours as needed, membership and locker rental inquiries and enrollment.
14. Assists with student retention efforts for the campus.
15. Complete any mandatory or additional training plans as laid out by the Director.
16. Performs other duties as assigned.

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Working Conditions:

• Position requires an individual to shift focus quickly to ensure the safety of clients using equipment and ability to mentally focus on many tasks at once.
• Must wear issued uniform, uniform articles and uniform accessories.
• Must present a clean, professional uniform appearance while maintaining normal and acceptable standards of personal hygiene.
• Must be able to work with cleaning chemicals using appropriate PPE.
• Must be able to work flexible hours to include some nights and weekends.
• Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.

Physical Requirements:

• Pushing, pulling and lifting of heavy equipment will occur daily.
• Requires physical strength to demonstrate all fitness equipment, including free weights.
• Duties require extended periods of sitting, talking and listening.
• Duties require extensive use of computers, telephone and other office equipment.
• Requires possible lifting of up to 25 lbs. (If an object weighs more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.