Wellness Center General Manager — Lead & Grow Teams

PCRK Group; Scottsdale (AZ); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Base salary with commissions and bonuS

Excellent medical plans

Dental & Vision Insurance

Paid time off

401k with company match

Employee discount on products

Free massage and skincare services

Job summary

PCRK Group - Massage Envy in South Phoenix, AZ is seeking a driven General Manager who can lead a high-performing team while delivering an exceptional client experience. You will oversee daily operations, drive sales and member growth, and foster a culture that values people and results.

Ideal candidates have 3+ years of management experience in wellness or related industries, strong communication skills, and a track record of using metrics to inform decisions.

Qualifications

• 3+ years of management experience in spa, fitness, retail, or hospitality.
• Passionate about wellness and creating a positive environment.
• Strong communicator and ability to motivate teams.
• Skilled at interpreting business metrics to drive decisions.
• Organized and proactive in fast-paced settings.

Responsibilities

• Lead by example, championing Massage Envy’s core values in every interaction.
• Coach and mentor your team, setting them up for success and encouraging continuous growth.
• Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
• Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
• Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
• Foster a supportive, high-energy culture where team members feel valued and empowered.

Skills

Leadership

People management

Team coaching

Communication

Data-driven decisions

Organizational skills

Spa/retail/hospitality

Job description

PCRK Group - Massage Envy in South Phoenix, AZ is seeking a driven General Manager who can lead a high-performing team while delivering an exceptional client experience. You will oversee daily operations, drive sales and member growth, and foster a culture that values people and results.

Ideal candidates have 3+ years of management experience in wellness or related industries, strong communication skills, and a track record of using metrics to inform decisions.