Wellness Attendant

YMCA of Greater Hartford; Putnam (CT); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Tuition Reimbursement

Post University Tuition Discount

FREE YMCA Membership

Childcare Discounts

Program Discounts

Paid Time Off

Medical, Dental & Vision Insurance

Generous Retirement Savings

EAP

Job summary

The YMCA of Greater Hartford is seeking a Wellness Attendant for a Putnam, CT on-call, part-time role to support fitness center operations. You will greet members, engage with guests, and provide high-quality service across YMCA programs.

Under the Wellness Director, you will conduct member fitness appointments, promote services, monitor participation, and maintain equipment and facility cleanliness. You’ll be part of a team committed to member wellness and safety.

Qualifications

• Working knowledge of health and fitness principles.
• Excellent communication and interpersonal skills.
• Current CPR, First Aid, and AED certifications within 30 days of hire.

Responsibilities

• Develop and maintain high levels of customer service with members and guests.
• Make member engagement calls to connect/reconnect members to services.
• Warmly greet members and anticipate their needs.
• Actively listen to members and respond promptly.
• Conduct new member fitness appointments and follow paperwork processes.
• Effectively problem solve and follow through to completion.
• Identify unsafe or ineffective techniques and offer guidance.
• Maintain equipment and ensure cleanliness of the facility.
• Enforce YMCA policies and procedures.

Skills

Health & fitness knowledge

Communication skills

Education

CPR/First Aid/AED certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Wellness Attendant

On Call Manual Labor Putnam, CT, US

YMCA of Greater Hartford Job Description

Job Title: Wellness Attendant

FLSA Status: Non-Exempt Job Grade:

Primary Department: Wellness

Reports to: Wellness Director

Two On Call positions Available : 1) Opening/morning/early afternoon availability 2) mid-afternoon/evening/ closing availability

The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility.

POSITION SUMMARY:

Under the supervision of the Wellness Director and consistent with the mission of the YMCA, the Wellness Attendant is responsible for the services and operations offered in the fitness center while providing high quality services for members, participants, and guests of the YMCA.

ESSENTIAL FUNCTIONS:

• Ability to develop and maintain high levels of customer service with members and guests.
• Responsible for making member engagement calls to connect/reconnect members to the various services offered within all programming.
• Warmly and enthusiastically greet members. Anticipate member needs.
• Actively listen to members and respond promptly and appropriately.
• Empower members to develop confidence and self-motivation.
• Conduct through new member fitness appointments; following all outlined paperwork processes.
• Be able to effectively problem solve, taking full responsibility to remedy the situation and follow through to its completion.
• Be able to work as a YMCA team member.
• Identify members who may be using unsafe or ineffective techniques and make helpful suggestions.
• Make yourself available to all members regardless of age, gender, race, socioeconomic status, lifestyle, or fitness level.
• Provide members with opportunities that will increase their involvement in and sense of ownership of the YMCA.
• Consistently monitor member participation and provide feedback.
• Regularly check and clean equipment to ensure proper maintenance.
• Report equipment in need of repair to supervisor immediately, follow branch repair procedures, and post "out of order" sign on equipment. Do not post any handwritten signs.
• Ensure overall cleanliness of YMCA.
• Enforce all YMCA policies and procedures.
• Be familiar with YMCA emergency procedures. Respond promptly and appropriately.
• Maintain good attendance. Be punctual for every shift.
• Arrive for assigned shift well-groomed and in proper uniform, including nametag. No tights, hats, excessive jewelry, or perfume.
• Attendance at staff meetings is mandatory.
• Products or services that are not a part of YMCA programs shall not be promoted or endorsed by any employee to any member or guest whether the employee is "on the clock" or not.
• All duties as assigned.

QUALIFICATIONS:

• The candidate must have working knowledge of all principles of health and fitness.
• Must possess excellent communication and interpersonal skills.
• Current Community CPR, First Aid, & AED required within 30 days of hire.

PHYSICAL REQUIREMENT:

• Must be able to stand for the duration of the shift
• Must be able to bend and stoop occasionally
• Must be able to lift 45 pounds occasionally

GHYMCA Employee Benefits

Tuition Reimbursement: Up to $1,000 per year.

Post University Tuition Discount: 50% off tuition.

FREE YMCA Membership: Valued at $750 annually.

Childcare Discounts: Available to eligible employees. Discounts vary based on full-time or part-time employment status.

Program Discounts: Discounts on swim lessons, summer camp, sports, and other YMCA programs.

Paid Time Off: Available to eligible employees.

Medical, Dental & Vision Insurance: Available to full-time employees working 30 or more hours per week. The YMCA covers 90% of employee medical premiums for eligible high-deductible health plans.

Generous Retirement Savings: The YMCA contributes 12% of gross pay toward retirement for eligible full-time and part-time employees after two years of service, provided they work at least 1,000 hours each year (approximately 20 hours per week).

Employee Assistance Program (EAP): Free, confidential counseling, services, and resources to support employees.

FREE SNOO Rental: Free six-month SNOO rental for expecting parents working 20 or more hours per week.