Wellness Associate: Build Healthy Communities (PT)

Kids for the Future; San Francisco (CA); On-site; USD 26,000 - 33,000; Part time

Job summary

The YMCA of Greater San Francisco is seeking a Wellness Associate to foster a welcoming, inclusive, and safe exercise environment for members. You will assist with orientations, connect members to wellness resources, and help maintain a clean, safe fitness space.

Responsibilities include member engagement, equipment setup, youth orientations for ages 10-17, and support for group classes and administrative tasks. A passion for health and community impact is essential.

Qualifications

• High school diploma or equivalent
• Availability to work early mornings, evenings, and/or weekends
• 6+ months of customer service experience or equivalent
• Knowledge of health, nutrition, and/or fitness principles

Responsibilities

• Create a welcoming, inclusive, and safe exercise environment that ensures a clean, efficient, and positive workout experience for YMCA members.
• Provide equipment orientations to new members or adults interested in learning the general functions of fitness equipment, ensuring accessibility for all.
• Deliver youth orientations to new members (ages 10-17) to ensure awareness of safety guidelines and proper use of fitness equipment, fostering a safe environment for young members.
• Connect members with available wellness offerings, resources, and services, ensuring all members have equal access.
• Maintain cause-driven communication and role model positive behaviors for members and staff, creating an inclusive and supportive atmosphere.
• Demonstrate nurturing, genuine, determined, hopeful, and welcoming behaviors in all member interactions.
• Ensure members are in compliance with any current health and safety protocols
• Maintain a clean, safe, and accessible wellness floor by monitoring fitness equipment and ensuring all areas are ready for use by members.
• Assist with the setup and breakdown of equipment for group exercise classes, ensuring accessibility and safety for all participants.
• Utilize relevant member management and appointment scheduling software to efficiently support member needs.
• Track member notes and progress using required software systems, ensuring accuracy and confidentiality.
• Confirm member reservations (if applicable) to ensure a smooth and organized experience.
• Available to provide additional support to member services as needed, contributing to a team-oriented environment.
• Assist with team initiatives and collaborate to enhance the member experience and facility operations.

Skills

Customer service

Health awareness

Flexible schedule

Job description

The YMCA of Greater San Francisco is seeking a Wellness Associate to foster a welcoming, inclusive, and safe exercise environment for members. You will assist with orientations, connect members to wellness resources, and help maintain a clean, safe fitness space.

Responsibilities include member engagement, equipment setup, youth orientations for ages 10-17, and support for group classes and administrative tasks. A passion for health and community impact is essential.