Well-Being Center Office Specialist: Patient Access

Berger Health System; Columbus (OH); Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

OHIOHealth is seeking an Office Specialist for the Well-Being Center in Columbus. This role supports the Employee Assistance Program (EAP) and Mindfulness initiatives, handling calls, emails, patient registrations, scheduling, and insurance verification.

You will greet customers, collect co-pays, and provide clear resource information. The position offers an evening shift, 40 hours per week, with a hybrid work arrangement at the Well-Being Center.

Qualifications

• High School diploma or GED is required.
• Experience in health care or medical office is a plus.
• Knowledge of insurance, registration or billing processes is preferred.
• Understanding of medical terminology is beneficial.

Responsibilities

• Answer calls and direct to appropriate staff.
• Register patients and verify insurance information.
• Enter patient data accurately and maintain scheduling.
• Collect co-pays and provide information about billing.
• Greet patients and maintain welcoming front-desk operations.

Skills

Customer service

Telephone skills

Data entry

Insurance knowledge

Billing processes

Medical terminology

Secretarial experience

Education

High School diploma or GED

Tools

Word processing

Spreadsheet

Job description

OHIOHealth is seeking an Office Specialist for the Well-Being Center in Columbus. This role supports the Employee Assistance Program (EAP) and Mindfulness initiatives, handling calls, emails, patient registrations, scheduling, and insurance verification.

You will greet customers, collect co-pays, and provide clear resource information. The position offers an evening shift, 40 hours per week, with a hybrid work arrangement at the Well-Being Center.