Well-Being Center Admin Specialist (Evenings)

OhioHealth; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

OhioHealth Well-Being Center seeks Office Specialists to support EAP, Mindfulness, and Provider Well-Being services. You will handle calls and emails, provide resource information, and connect distressed callers with clinicians.

You will also perform patient registration, data entry, and insurance verification, ensuring smooth front-desk operations and excellent customer service. Evening shift, 40 hours per week, with emphasis on accuracy, confidentiality, and teamwork in a fast-paced healthcare

Qualifications

• Demonstrated customer service and telephone skills.
• Knowledge of basic word processing and spreadsheet software.
• Knowledge of insurance, registration or billing processes and medical terminology.
• 1-2 years of secretarial experience in health care or medical office.

Responsibilities

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Collect Co-pays
• Education of Insurance and Billing
• As an HRO, responsibilities require focus on safety, quality and efficiency in performing job duties.

Skills

Customer service

Telephone skills

Education

High School diploma or GED

Tools

Word processing

Spreadsheet software

Job description

OhioHealth Well-Being Center seeks Office Specialists to support EAP, Mindfulness, and Provider Well-Being services. You will handle calls and emails, provide resource information, and connect distressed callers with clinicians.

You will also perform patient registration, data entry, and insurance verification, ensuring smooth front-desk operations and excellent customer service. Evening shift, 40 hours per week, with emphasis on accuracy, confidentiality, and teamwork in a fast-paced healthcare