Welcoming Wellness Front Desk Specialist

Chiro First Alliance; Central Point (OR); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Modern office with advanced technology

Patient-centered environment

Job summary

Chiro First Alliance in Central Point, OR is seeking a Receptionist to be the warm, polished first contact for patients. You will greet patients, answer calls, schedule appointments, and support both clinical and administrative teams to ensure a seamless patient experience.

The role emphasizes a confidential, professional, and compassionate approach, with a focus on outstanding hospitality and organization in a modern biologic dental practice setting.

Qualifications

• Previous experience in a receptionist, front desk, customer service, or administrative role.
• Exceptional verbal and written communication skills.
• Warm, polished, and professional demeanor.
• Strong organizational and time-management skills.
• Ability to multitask while maintaining accuracy and composure.
• Excellent attention to detail.
• Strong computer skills and ability to learn practice management software.
• Reliable, punctual, and self-motivated.
• Ability to handle confidential information with discretion.
• Genuine desire to help people and create an exceptional patient experience.

Responsibilities

• Warmly greet patients and create a welcoming, professional first impression.
• Check patients in and out efficiently and courteously.
• Create a calm, comfortable, and elevated experience for every patient.
• Answer patient questions and direct clinical or administrative questions appropriately.
• Anticipate patient needs and provide thoughtful, attentive service.
• Maintain a clean, organized, and welcoming reception area.
• Build positive relationships with patients and contribute to long‑term patient loyalty.
• Answer and manage incoming phone calls with warmth and professionalism.
• Schedule, confirm, reschedule, and coordinate patient appointments.
• Respond promptly and professionally to emails, messages, and other patient communications.
• Communicate practice policies, appointment information, and administrative details clearly.
• Follow up with patients as needed to ensure excellent communication and continuity of care.
• Handle sensitive or challenging conversations with empathy and professionalism.
• Maintain an accurate and efficient appointment schedule.
• Coordinate appointments between patients, providers, and team members.
• Monitor the daily schedule and help ensure smooth patient flow.
• Enter and maintain accurate patient information in practice management systems.
• Assist with new patient intake and registration.
• Collect payments and provide receipts or account information as appropriate.
• Assist with insurance‑related administrative tasks and documentation.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Discretion

Education

High school diploma or equivalent

Tools

Dental software

Job description

Chiro First Alliance in Central Point, OR is seeking a Receptionist to be the warm, polished first contact for patients. You will greet patients, answer calls, schedule appointments, and support both clinical and administrative teams to ensure a seamless patient experience.

The role emphasizes a confidential, professional, and compassionate approach, with a focus on outstanding hospitality and organization in a modern biologic dental practice setting.