Welcoming Host Couple for Retreat Guests

Focus on the Family; Branson (MO); On-site; USD 40,116,000 - 45,331,000; Full time

Benefits offered by this job

Norton LifeLock ID Theft Coverage

Legal Shield/ID Shield Coverage

AFLAC

403B Retirement Plan

Vacation Time & Vacation Payout

Sick Time

Holidays

Service Awards

Community Service Days

Bookstore Discount

Fitness Center

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Disability Insurance

Flexible Spending Accounts

EAP (Employee Assistance Program)

Tuition Reimbursement

Warehouse Membership Reimbursement

Job summary

Focus on the Family’s Retreat Centers are seeking a Host Couple to provide attentive hospitality and grace-filled care for guests during their stay. You will welcome guests, give tours, carry luggage, and foster a warm, prayerful environment from arrival through departure.

The role emphasizes personal guest connection, managing common areas, and coordinating with staff to ensure a thoughtful experience. Occasional early mornings, evenings, and weekend presence is required.

Qualifications

• Character/spiritual alignment with Focus on the Family's ethos.
• Willingness to work odd hours including nights and weekends.
• Strong communication and conflict-resolution abilities.
• Discretion with confidential information and sensitive guest matters.
• Able to build rapport with guests and provide compassionate service.
• Demonstrates servant-leadership and guest-centered hospitality.

Responsibilities

• Be present for guest arrival, greet by name, provide a personal introduction, and assist with luggage.
• Welcome guests each morning and lead prayer at breakfast.
• Engage guests in the evening to foster connection and provide encouragement at departure.
• Maintain clean, organized common areas and ensure safety.
• Coordinate with Operations and therapists to enhance guest experiences.
• Perform light maintenance and cleaning as needed.

Skills

Independent judgment

Odd hours availability

Communication

Conflict resolution

Discretion

Interpersonal skills

Emergency handling

Education

High School diploma or equivalent

Job description

Focus on the Family’s Retreat Centers are seeking a Host Couple to provide attentive hospitality and grace-filled care for guests during their stay. You will welcome guests, give tours, carry luggage, and foster a warm, prayerful environment from arrival through departure.

The role emphasizes personal guest connection, managing common areas, and coordinating with staff to ensure a thoughtful experience. Occasional early mornings, evenings, and weekend presence is required.