Welcome Desk Attendant

Five Star Parks; Dublin (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the amusement park industry is seeking a Welcome Desk Attendant. This entry-level position involves handling money transactions, assisting guests, and maintaining a clean and organized front desk area. Ideal candidates will possess strong customer service skills and be comfortable addressing guest inquiries. Join a dynamic team focused on providing top-notch service while ensuring safety and satisfaction for all guests.

Qualifications

• Must be 18 years or older.
• Handle money transactions.
• Check guests' IDs.

Responsibilities

• Handle money transactions while keeping the front desk area clean.
• Assist guests with redeeming their tickets for prizes.
• Sell alcohol cards to guests.

Skills

Customer service skills

Sales experience

Stocking and organization skills

Ability to handle guest questions and issues

Job description

Join to apply for the Welcome Desk Attendant role at Five Star Parks and Attractions.

MUST BE 18 YEARS OR OLDER

1. Handle money transactions while keeping the front desk area clean and organized.
2. Be comfortable with guest questions and issues, handling them personally or escalating to a manager.
3. Assist guests with redeeming their tickets for prizes.
4. Stock and keep the redemption area organized.
5. Maintain up-to-date knowledge of all current cash policies.
6. Check guests' IDs.
7. Sell alcohol cards to guests.
8. Communicate daily with team members.
9. Maintain a safety-focused, top customer service attitude at all times.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Minimum Requirements

• Must be 18 years or older
• Handle money transactions
• Customer service skills
• Ability to handle guest questions and issues
• Stocking and organization skills
• ID verification
• Sales experience

Job Details

• Employment type: Full-time
• Seniority level: Entry level
• Industry: Amusement Parks and Arcades