Welcome Center Staff (opener) - North Augusta

Family YMCA of Greater Augusta; North Augusta (SC); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Leadership development

Supportive environment

Community impact

Zusammenfassung

The Family YMCA of Greater Augusta is seeking a friendly Welcome Team member to greet members, give tours, and help new guests feel at home. This role emphasizes warm customer service, effective communication, and a positive presence at the front desk.

You'll answer phones, share membership information, balance simple payments, and collaborate with staff to create an inclusive, welcoming YMCA experience for all community members.

Qualifikationen

• Someone who loves meeting new people and delivering friendly customer service.
• Strong communication skills and ability to explain membership information clearly.
• CPR/AED/First Aid certification or willingness to obtain within 60 days of hire.

Aufgaben

• Greet members and guests with a welcoming smile and by name when possible.
• Share membership information and assist new members with joining.
• Answer phones and ensure callers feel heard and supported.
• Give tours of the facilities and programs to prospective members.
• Balance money and prepare simple reports to keep front desk operations orderly.
• Listen, solve problems, and help members with their needs.
• Collaborate with coworkers and volunteers to maintain a welcoming environment.

Kenntnisse

Customer service

Communication skills

People person

Computer literacy

CPR/AED/First Aid certified

Ausbildung

High school diploma

Tools

Computer systems familiarity

Jobbeschreibung

Open Availability Preferred between the hours of:

Monday - Friday 5am-8pm

Saturday 8am-2pm

Sunday 1pm-5pm

Be the Face of the YMCA! Join Our Welcome Team

Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong.

What You'll Do:

• Say hello to every member and guest with a smile (and maybe even by name!)
• Help new friends join our Y by sharing membership info and signing them up.
• Answer phones and make sure every caller feels heard and supported.
• Give tours that show off our amazing spaces and programs.
• Keep things organized by balancing money and preparing simple reports.
• Be a problem-solver who listens, cares, and helps members with their needs.
• Team up with coworkers, volunteers, and members to make the Y a welcoming community.

Who We're Looking For:

• A people person who enjoys connecting with others.
• Someone with strong customer service and communication skills.
• Comfortable using a computer and willing to learn our systems.
• A high school graduate ready to jump into an engaging role.
• CPR/AED/First Aid certified (or willing to get certified within 60 days of hire).
• A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility.

Why Join the Y?

At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too.

Bonus Points:

You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives.

Perks of the Role:

• A chance to grow your leadership and people skills.
• Work in a supportive, fun, and inclusive environment.
• Be part of something bigger; strengthening community and changing lives.

We are a Drug free Workplace