Weeknight Concierge

Kelley Commercial Partners; Little Rock (AR); On-site; USD 20,000 - 29,000; Full time

Job summary

Kelley Commercial Partners is seeking a dedicated Concierge to be the face of the property, delivering superior service to owners, residents, prospects, vendors, and guests in Little Rock, AR. The role demands reliability, friendliness, organization, proactivity, and a positive attitude to anticipate and address needs before issues arise.

This position requires welcoming guests, assisting with mail and deliveries, coordinating parking, and maintaining a safe, orderly lobby.

Qualifications

• Must provide superior customer service.
• Reliable, friendly, well organized, proactive with a great attitude.
• Willingness to take charge of a wide assortment of needs as situations arise.

Responsibilities

• Warmly greet residents and guests upon entry and exit and provide needed assistance
• Aid residents in getting their mail, luggage, and groceries
• Assure parking spaces are utilized properly
• Assure no blocking of driveways and entrances
• Respond to phone calls, requests, questions, and other needs appropriately and in a friendly, professional manner
• Document all issues and copy Property Manager/Property Assistant
• Maintain a clutter free lobby and ensure safe entry/exit for all visitors/staff
• Report any facility issues such as leaking water pipes or broken/damaged equipment
• Deliver newspapers to residents
• Become knowledgeable of the building rules and regulations
• Demonstrate integrity when handling building security and access codes
• Maintain a cordial and respectful relationship with residents, visitors, contractors, vendors, and fellow employees
• Maintain awareness of surroundings and suspicious persons
• Maintain a positive attendance record, which includes regular and predictable attendance and work/break schedule

Job description

Job Summary:

The concierge is the face of Kelley Commercial Partners and the property. The person in this position will be responsible for the first impression of the property. The concierge will provide superior service to the owners, residents, prospects, vendors, and guests. The person in this position must be willing to take charge of a wide assortment of needs and tasks as situations arise - ideally, anticipating and identifying needs before issues develop. To be successful in this position, you must be reliable, friendly, well organized, proactive, have excellent customer service skills, and most importantly possess a great attitude.

Responsibilities

• Warmly greet residents and guests upon entry and exit and provide needed assistance
• Aid residents in getting their mail, luggage, and groceries
• Assure parking spaces are utilized properly
• Assure no blocking of driveways and entrances
• Respond to phone calls, requests, questions, and other needs appropriately and in a friendly, professional manner
• Document all issues and copy Property Manager/Property Assistant
• Maintain a clutter free lobby and ensure safe entry/exit for all visitors/staff
• Report any facility issues such as leaking water pipes or broken/damaged equipment
• Deliver newspapers to residents
• Become knowledgeable of the building rules and regulations
• Demonstrate integrity when handling building security and access codes
• Maintain a cordial and respectful relationship with the residents, visitors, contractors, vendors, and fellow employees
• Maintain awareness of surroundings and suspicious persons
• Maintain a positive attendance record, which includes regular and predicable attendance and work/break schedule

Starting Salary

Starting Salary: $18.00/hour

Weeknight Shift

Monday - Thursday from 3:30 PM to 10:00 PM and Friday from 4:00 PM to 10:00 PM

Contact

Contact: Shirleta Clegg @ [e-mail]