Weekend Visitor Service Representative

State Historical Society of North Dakota; Bismarck (ND); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

The State Historical Society of North Dakota is seeking a Visitor Services Representative for the North Dakota Heritage Center & State Museum. The role focuses on welcoming guests, providing information, and delivering exceptional customer service at the information desk.

The position requires you to move brochures up to 35 pounds, escort visitors around the building, and handle multiple tasks with a friendly, outgoing demeanor.

Qualifikationen

• Minimum 16 years old.
• Customer service experience required.
• Ability to move brochures weighing up to 35 pounds.
• Ability to escort visitors around the building.
• Engaging, enthusiastic and outgoing personality.
• Willingness to work flexible hours.

Aufgaben

• Greet and assist visitors at the information desk and welcome them to the ND Heritage Center & State Museum.
• Assist with facility rentals as needed.
• Maintain organization of brochures and information materials.

Kenntnisse

Customer service

Jobbeschreibung

Are you passionate about history and eager to share it with others? Join us as a Visitor Services Representative at the North Dakota Heritage Center & State Museum! If you have a knack for customer service, a love for learning, and a desire to be part of preserving and celebrating North Dakota's rich heritage, we encourage you to apply today!

The schedule for this position entails approximately 14 hours every other weekend.

Summary Of Work

The main responsibility of the visitor service representative is to deliver exceptional customer service to our guests. This includes welcoming visitors, assisting with facility rentals, and maintaining resources at the information desk.

Other responsibilities of the visitor service team include, but is not limited to:

• Physically greet all guests upon entering the ND Heritage Center & State Museum, welcoming them to the facility and providing direction.
• Remain visible and available to guests throughout the entirety of their visit, serving as their primary point of contact and addressing any inquiries.
• Helping with facility rentals as needed.
• Ensuring the organization and upkeep of brochures and information materials.

To be eligible for this position, you must be at least 16 years old, have customer service experience, have the ability to move boxes of brochures weighing up to 35 pounds, and the ability to escort visitors around the building. Additionally, the successful candidate must have an engaging, enthusiastic, and outgoing personality, have the ability to prioritize multiple tasks and adhere to a schedule, and willingness to work flexible hours.

Preference will be given to applicants with experience with public speaking and/or theater and working with children of all ages.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Applicants must be legally authorized to work in the United States.

The State Historical Society does not provide Sponsorships.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.