Weekend Transportation Office Coordinator

I Supply Company; Fairborn (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Paid orientation

Equipment training

Overtime pay

Medical/dental/vision

401k

Disability insurance

Paid holidays

Vacation/PTO

Job summary

I Supply Company in Ohio is seeking a detail-oriented office coordinator to support daily transportation operations. You will handle routine duties, answer phones, and communicate updates to stores and customers while ensuring routes run on time.

The role requires strong computer skills (Excel/Word), excellent customer service, and the ability to work independently in a busy warehouse setting, with exposure to various environments and stairs of complexity.

Qualifications

• Must be able to work independently.
• Good computer skills including Excel and Word.
• Must possess excellent customer service skills.
• Good verbal and written skills.
• Experience in the transportation industry preferred.

Responsibilities

• General office duties including filing.
• Answering telephone.
• Contacting customers with schedule changes or delays.
• Monitor drivers on route and check in with driver if there are any issues.
• Ensure routes are running on time.
• Handle driver complaints or concerns.
• Handle store/customer complaints or concerns.
• Confirm removed or added stops, list trailer issues, get updates on drivers running behind on route and update transportation via email.
• Contact stores/customers to give updates throughout routes and notify any changes, delays, or issues.
• Might be required to assist drivers with hotel issues (finding a hotel and receipt confirmation).
• Review all paperwork from return driver packet and submit to appropriate departments.
• Assign routes in forward thinking program.
• Assemble driver packets - all invoices, pay sheet, pre-trip, route survey, return sheet and any other necessary documents for each route.
• Update backhaul spreadsheet.
• Create route check for following day.
• Monitor all drivers are arriving according to dispatch times.
• Utilize driver pool to cover call-offs or open routes prior to assigning routes to the standby drivers.
• Other duties as assigned.

Skills

Good communication

Independent worker

Customer service

Verbal and written skills

Tools

Excel

Word

Job description

I Supply Company in Ohio is seeking a detail-oriented office coordinator to support daily transportation operations. You will handle routine duties, answer phones, and communicate updates to stores and customers while ensuring routes run on time.

The role requires strong computer skills (Excel/Word), excellent customer service, and the ability to work independently in a busy warehouse setting, with exposure to various environments and stairs of complexity.