Weekend Residential Counselor ($17/hour, Part-Time)

Haven House Inc.; Raleigh (NC); On-site; USD 19,000 - 28,000; Part time

Job summary

Haven House Inc. in Raleigh, NC seeks a part-time Youth Services Specialist to provide direct care and crisis response for youths in residential shelter. The role includes supervising weekends, coordinating meals, and ensuring safety and wellbeing according to program policies.

The ideal candidate has a bachelor’s degree in a human service field and at least two years of related experience, plus a valid NC driver’s license for home visits and transportation when needed.

Qualifications

• Bachelor’s degree in a human service field from an accredited institution.
• Two years of related experience or a combination of education and experience that meets position requirements.

Responsibilities

• Provides direct care and case management as outlined in program policies and procedures, including but not limited to responding to crisis calls, conducting initial screenings and facilitating admissions and discharges.
• Coordinates and facilitates weekend skill building and recreational program activities.
• Provides supervision of youth according to program guidelines and policies, maintaining an environment that promotes safety and wellbeing.
• Models care and respect to youth and families through strengths-based, developmentally appropriate interactions.
• Leads weekend meal preparation activities and engages youth in planning and preparation.
• Collaborates with shelter staff to deliver services in line with guidelines and policies.
• Develops and maintains effective relationships with stakeholders from systems impacting program youth.
• Maintains required records and documentation.
• Completes daily facility maintenance and cleaning to keep a safe, orderly environment.
• Expends agency funds as directed and provides shift change communication.

Skills

Written and verbal communication

Documentation and file management

Education

Bachelor’s degree in a human service field

Job description

Title

FLSA Status:

Non-exempt

Employment Status:

Part-time

Reports To:

Director of Programs

Department:

Crisis and Homeless Services

Last Evaluated:

07/01/2025

Location

Summary:

Facilitates a safe and therapeutic residential environment for youth in crisis, overseeing weekend shelter operations and direct care services.

Specific position duties and responsibilities:

• Provides direct care and case management as outlined in program policies and procedures, including but not limited to, responding to crisis calls, conducting initial screenings and facilitating admissions and discharges.
• Coordinates and facilitates weekend skill building and recreational program activities.
• Provides supervision of youth according to program guidelines and policies, maintaining an environment that promotes the safety and wellbeing of youth in care.
• Models care and respect to youth in care and their families, through interactions that are consistently strengths-based, developmentally appropriate and reflect implementation of best practice guidelines identified in the program’s policies and procedures.
• Leads program’s weekend meal preparation activities ensuring that prepared meals/snacks are balanced and youth are engaged in planning/preparation.
• Collaborates with shelter staff in a seamless delivery of services that aligns with the shelter’s guidelines and policies.
• Develops and maintain effective working relationships with stakeholders from systems that impact program youth.
• Complies with all record management requirements.
• Completes daily facility maintenance and cleaning activities, ensuring the facility is orderly, clean, and in a good state of repair at all times.
• Expends agency funds as directed and maintains all required documentation Provides shift change transition communication

General agency duties and responsibilities:

• Completes all required trainings.
• Participates in agency outreach and fundraising events.
• Demonstrates a willingness to assist in other agency programs as needed.
• Acts as a custodian and demonstrates responsible and ethical use of agency property and facilities.
• Displays sensitivity to the service population’s cultural and socioeconomic characteristics.
• Strives to embody the agency’s Code of Ethics while working towards the agency’s Mission.
• Learns and demonstrates Agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork and positive leadership.
• Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community.
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in a human service field from an accredited institution
• Two years of related experience working with target population or Combination of education and experience that meets position requirements will be considered

Knowledge, skills and abilities:

• Knowledge of the NC Juvenile Court System, local community resources, and experience with client documentation and file management
• Strong written and verbal communication skills

Other Requirements:

• Valid North Carolina Driver’s License and satisfactory driving record.
• Personal vehicle for use in conducting home visits and/or transporting clients in the event agency vehicles aren’t available.
• Proof of current/valid car insurance.
• Acceptable background report.
• Post-offer employment physical and TB per licensing standards.
• Post-offer employment federal and state fingerprint checks.
• Weekend and evening hours required.
• Willingness to work holidays and during inclement weather.
• Culture of care and wellness in the office.
• Potential exposure to bloodborne and/or airborne pathogens

Compensation:

$17/hour