Overnight Awake Counselor (TBD) (Full-Time)

Haven House Inc.; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Haven House Services is seeking a dedicated Overnight Awake Counselor to provide direct care for youth in crisis. The role involves facilitating a therapeutic environment and overseeing shelter operations.

The ideal candidate will have a Bachelor’s degree in a human service field and two years of related experience. Responsibilities include administering medication, supervising youth, and ensuring a clean and safe facility.

Flexibility with evening and weekend hours is necessary, and compensation details are to be determined.

Qualifications

• Two years of related experience working with target population or a combination of education and experience.
• Knowledge of local community resources and client documentation.

Responsibilities

• Facilitate a safe and therapeutic residential environment for youth.
• Administer medication according to agency policies.
• Supervise youth and monitor activities in the shelter overnight.

Skills

Knowledge of NC Juvenile Court System

Strong written and verbal communication skills

Education

Bachelor’s degree in a human service field

Job description

Overnight Awake Counselor (Full-Time, Benefits)

Title: Overnight Awake Counselor – Full‑Time, Benefits

FLSA Status

Non‑exempt

Employment Status

Full‑Time

Reports To

Operations Coordinator/Director of Programs

Last Evaluated

16/06/2026

Summary

Haven House Services is looking for a Residential Counselor who facilitates a safe and therapeutic residential environment for youth in crisis, working as a member of a team to oversee shelter operations and provide direct care services.

Specific position duties and responsibilities

• Communicates to supervisor concerns including, but not limited to, paperwork, staff and training needs.
• Conduct initial screening, admission and discharge.
• Administer medication in accordance to agency policies.
• Respond to crisis calls.
• Supervise youth chores around facility.
• Maintain facility in an orderly, clean fashion and in a good state of repair.
• Prepare well balanced meals/snacks based on menu and/or supervise youth in preparing meals.
• Transport youth in agency or personal vehicles to school and appointments in the community.
• Develop and maintain an active and supportive relationship with youth and their families.
• Facilitate referrals prescribed by the treatment team to other agencies for youth in care and as a part of aftercare.
• Expend agency funds as directed by the Program Director and maintain all required documentation.
• Supervise youth and monitor activities in the shelter overnight and perform all direct care responsibilities as needed.

General Agency Duties And Responsibilities

• Completes all required training
• Participates in agency outreach and fundraising events
• Demonstrates a willingness to assist in other agency programs as needed
• Acts as a custodian and demonstrates responsible and ethical use of agency property and facilities
• Displays sensitivity to the service population’s cultural and socioeconomic characteristics
• Strives to embody the agency’s Code of Ethics while working towards the agency’s Mission
• Learns and demonstrates Agency-wide Competencies including the areas of consumer and community relationships, continuous individual and agency-wide improvement, vision and purpose, respect and teamwork and positive leadership
• Learns, develops, and models Positive Youth Development core competencies resulting in capacity to contribute to the mission of Haven House Services and be a resource to our youth and families, other partner organizations, and our community
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in a human service field from an accredited institution.
• Two years of related experience working with target population or combination of education and experience that meets position requirements will be considered.

Knowledge, skills and abilities

• Knowledge of the NC Juvenile Court System, local community resources, and experience with client documentation and file management.
• Strong written and verbal communication skills.

Other Requirements

• Valid North Carolina Driver’s License and satisfactory driving record.
• Personal vehicle for use in conducting home visits and/or transporting clients in the event agency vehicles aren’t available.
• Proof of current/valid car insurance.
• Acceptable background report.
• Negative drug screen results.
• Post-offer employment physical and TB per licensing standards.
• Post-offer employment federal and state fingerprint checks.

• Weekend and evening hours required.
• Willingness to work holidays and during inclement weather.
• Culture of care and wellness in the office.
• Potential exposure to bloodborne and/or airborne pathogens.

Compensation

TBD