Residential Counselor, PRN

Crittenton of NC; Charlotte (NC); On-site; USD 17,908 - 20,664; Part time

Job summary

Crittenton of NC in Charlotte is hiring a part-time Residential Counselor, PRN, responsible for maintaining a safe living environment for clients. The role includes ensuring compliance with program guidelines and providing support to clients as needed.

Candidates should possess a high school diploma, be at least 21 years old, and have experience in residential care. The position requires strong interpersonal and customer service skills, with a commitment to the organization's values.

Shifts include weekend and holiday availability.

Qualifications

• Experience in residential care or related human services area.
• Must be 21 years of age.
• Must work a minimum of 6 shifts per month.

Responsibilities

• Ensures clients follow program guidelines.
• Responds to clients’ medical needs.
• Documents all activities and client information.

Skills

Strong interpersonal skills

Excellent customer service skills

Crisis intervention skills

Education

High school diploma or equivalent

Job description

Job Details: Job Location: CHARLOTTE, NC 28208. Position Type: Part Time. Education Level: High School. Travel Percentage: None. Job Shift: Any. Job Category: Nonprofit - Social Services. Job Title: Residential Counselor, PRN. Status: Part-time, non-exempt. Hourly rates: Regular $13.00. Weekend premium $15.00 for Saturday & Sunday 3pm-11pm. Thursday premium $14.00 for Thursday 11pm-7am (awake). Sleep $9.00 11PM–7AM. Sleep w/ duties $10.00 11PM–7AM.

SUMMARY: Residential Counselor, PRN’s maintain a climate conducive to positive, cohesive and congenial group living by providing clients with a safe and secure living environment. Maintains house security by admitting and supervising authorized visitors and residents. Specific duties will vary depending on the shift worked.

Responsibilities

All Shifts

• Ensures clients follow program guidelines, rules and regulations at all times.
• Responds to clients’ medical symptoms and/or needs by following clinic instructions, administering medication, transporting to and escorting into the hospital.
• Intervenes in problem behaviors by utilizing crisis intervention and redirection skills.
• Documents all activities occurring and any new information disclosed on a client-by-client basis each shift, maintaining client and program records in accordance with applicable standards and regulations, grant requirements, etc.
• Is familiar with, and follows, the comprehensive treatment plan of each client.
• Provide support for clients who may be in the early stages of labor by timing contractions.
• Provides clerical support for Residential Specialists.
• Participates in auditing of client charts and any necessary follow-up.
• Responsible for the cleanliness of the wing at the conclusion of shift.
• Participates in a minimum of 24 hours of continuing education activities annually.
• Works together as a team with other Direct and Non-Direct Service staff.
• Mentains professional ethics as outlined in the NASW code of ethics.
• Other duties as assigned.

1st Shift Additional Duties and Responsibilities (7a.m. - 3p.m.)

• Organizes and supervises individual and group chore programs; conducts daily room and chore checks to ensure satisfactory completion.
• Provides supervision of clients in dining hall during meals.
• Transports clients in agency vehicles to various appointments, court proceedings, etc.

2nd Shift Additional Duties and Responsibilities (3p.m. – 11p.m.)

• Performs last bed check for all residents; secures common areas.
• Responds appropriately to and documents all intake calls.
• Conducts fire drills as assigned.

3rd Shift Additional Duties and Responsibilities (11p.m. – 7a.m.; Sleep or Overnight Awake)

• Performs periodic bed checks for all residents.
• Responsible for first wake-up of the day during the school year.
• Updates census report, caseload and room chart for the following day.
• Responds appropriately to and documents all intake calls.
• Conducts fire drills as assigned.

Qualifications

• Experience in residential care or related human services area.
• Must be 21 years of age.
• Strong interpersonal skills with a customer-focused attitude.
• Must work a minimum of 6 shifts per month (3 shifts per pay period), which must include at least two weekend shifts per month during the 3 p.m.–11 p.m. or 11 p.m.–7 a.m. shifts.
• Must be available to work on holidays based on the Agency’s needs.
• Excellent customer service skills.
• Must be able to work as part of a team.
• Must have CPR certified within 30 days of hire.
• Must have a valid Driver License and acceptable driving record.
• Commitment to Crittenton’s mission, goals and values.

Education

High school diploma or equivalent; at least six months’ experience in residential care preferred.