Weekend Receptionist

Greenwich House; New York (NY); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical/Dental/Vision insurance

403(b) plan

Paid time off

Job summary

Greenwich House Music School on Barrow Street in New York seeks a weekend receptionist to provide essential administrative support for Saturday lessons and events. The role may extend to weekdays for special events, ensuring smooth access to facilities and coordinating with faculty, students, and parents.

The candidate should have a Bachelor’s degree or equivalent customer-service experience, strong communication, and familiarity with Skedda, Google Calendar, and Sawyer.

Qualifications

• Bachelor's degree or equivalent experience in customer service.
• Strong communication skills and ability to manage inquiries politely.
• Familiarity with scheduling systems such as Skedda, Google Calendar, and Sawyer.
• Ability to lift and carry items up to 20 lbs.
• Proactive problem-solver with strong organization and community arts education interest.

Responsibilities

• Serve as the Music School administrative staff on weekend days from 9:00 am to 5:00 pm.
• Monitor entry to the building and ensure spaces are used by the right people.
• Prepare studios and conference rooms for rentals and address renter issues.
• Communicate with parents and students about lessons, teachers, and scheduling.
• Provide information on Music School programs to the public.
• Assist the Registrar with enrolling students and tracking requests.
• Provide support for student recitals and events (box office, liaison, coverage).
• Address urgent needs of faculty, students or artists and escalate when needed.
• Perform other tasks as assigned by the Director or Registrar.

Skills

Customer service

Communication

Organization

Education

Bachelor's degree or equivalent experience in customer service

Tools

Skedda

Google Calendar

Sawyer

Job description

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org.

The Opportunity

This is an exciting opportunity for someone who is passionate about the performing arts and wants to be part of a mission-driven organization making a lasting impact in New York City. The Weekend Receptionist provides administrative support for the Music School on Saturdays, ensuring that faculty and students have consistent access to facilities for lessons and classes. The Receptionist may be asked to work weekdays when needed, for special events or to provide coverage.

Responsibilities

• Serve as the Greenwich House Music School administrative staff from 9:00 am – 5:00 pm on weekend days.
• Monitor entry to the building and confirm that students, faculty and artists are using the spaces they have reserved in Skedda.
• Facilitate studio and conference room rentals, including readying the spaces for use (turning on lights, building systems, and air conditioning as needed), addressing any renter issues and ensuring pianos are covered and rentals end at scheduled times.
• Communicate as needed with parents and students on lesson, teacher, and scheduling issues. Advise and consult with the Director and Registrar as needed on issues parents and students identify.
• Provide information on Music School programs to members of the public who call or visit the school.
• Assist the Registrar, including register students and track class- and faculty-related requests.
• Provide occasional support to student recitals and Music School performances and events, such as box office support, artist liaison support, and event coverage.
• Address urgent needs of faculty, students or artists, including escalating issues within Greenwich House or calling 911 as appropriate.
• Perform other tasks and special projects as assigned by the Director or Registrar.

What You’ll Bring

• Bachelors Degree or equivalent experience in customer service, ideally with an arts organization.
• Strong communication skills, ability to manage inquiries in a polite and organized manner, and ability to maintain accurate records.
• Comfort and proficiency using data management systems, which would include Skedda, Google calendar, and Sawyer.
• Must be able to occasionally lift and carry items upwards of 20 lbs.
• A proactive problem solver who brings a positive outlook, strong organization skills, and interest in supporting community arts education and the students we serve.
• Department: Greenwich House Music School
• Location: Onsite at 46 Barrow St, NY, NY 10014
• Schedule: Saturday, 9:00 AM – 5:00 PM
• FLSA Classification: Non-Exempt
• Employment Type: Part-Time
• Reports To: GHMS Director
• Union Representation: Non-Union

Salary Range

The expected hourly rate for this position is $25 per hour, with an anticipated schedule of 7-10 hours per week. This rate reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Equal Employment Opportunity & Accessibility

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please contact the Human Resources Department.