Temporary Overhire House Manager

The New School; Coffeyville (KS); On-site; USD 25,003 - 35,610; Part time

Job summary

A prominent educational institution in Kansas is seeking an Overhire House Manager for its College of Performing Arts. This role will manage patron experiences at on-site events, oversee ushers, and ensure compliance with safety regulations. Ideal candidates should have a background in the performing arts, customer service skills, and a commitment to equity and inclusion. This position requires flexibility and availability for nights and weekends.

Qualifications

• 2 years of experience in live performance events.
• Experience in customer service roles.
• Background in the performing arts, especially music and/or theater.

Responsibilities

• Provide excellent customer service to patrons.
• Ensure fire code compliance in performance spaces.
• Oversee ushers’ scheduling and event-specific duties.

Skills

Customer service

Event coordination

Crisis management

Education

Bachelor’s Degree or equivalent experience

Job description

****POSITION TITLE****Overhire House ManagerPerformance Operations - Front of HouseCollege of Performing Arts****INTRODUCTORY PARAGRAPH********Join The New School********POSITION/ROLE OVERVIEW****The Front of House area at The New School’s College of Performing Arts is seeking highly qualified Overhire House Managers to join its team. Reporting to the Manager of Event Operations, the Overhire House Manager is directly responsible for the patron experience at on-site events.This role oversees ushers on-site, liaises with production staff, fields patron and performance-related issues that arise, and ensures that venues are safe and clean. The House Manager is responsible for creating an excellent experience for patrons, serving as the point person for ushers and performers, and overseeing fire code compliance in performance spaces.Formed in 2015, the College of Performing Arts draws together the Mannes School of Music, the School of Jazz and Contemporary Music, and the School of Drama. College of Performing Arts students are actors, musicians, performers, writers, improvisers, creative technologists, entrepreneurs, composers, arts managers, and multidisciplinary artists. Our community collaborates with colleagues across The New School in a wide array of disciplines, from the visual arts and fashion design, to the social sciences, public policy, advocacy, and more.This is an overhire position without regular or guaranteed weekly hours. Opportunities for work will be scheduled on an as-needed basis by the Front of House department. This position may be renewed pending institutional need and availability of funding.****CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES***** Provide excellent customer service to patrons* Maintain safe and clean public spaces, communicate with facilities and campus safety as necessary* Ensure fire code compliance in performance spaces and provide leadership in emergency situations* Serve as the point person for ushers’ scheduling and event-specific duties* Coordinate performance timelines with relevant parties (stage management, performers, faculty, audio/video staff, etc)* Oversee audience check in, distribution of programs, and audience seating* Work with production staff to meet event-specific needs* Resolve on-site issues and conflicts, documenting incidents as needed* Complete a house report for each event worked* Additional responsibilities as assigned****QUALIFICATIONS***** 2 years of experience in live performance events* Previous experience in customer service roles* A background in the performing arts, especially music and/or theater* Demonstrated commitment to Equity, Inclusion, Social Justice, and the transformative power of the arts and education****PREFERRED QUALIFICATIONS***** Bachelor’s Degree or equivalent professional experience.* Previous House Management experience* Active F-03 Fireguard Certification****WORK MODE****This position is primarily in-person and is based on campus to support effective in-person collaboration and engagement.Nights and weekends are required.****SALARY RANGE****$22.00/hour This is an extraordinary opportunity to work closely with a visionary leader and contribute meaningfully to a forward-thinking institution that’s reshaping the future of higher education. You’ll be at the nexus of strategy, operations, and innovation in a role that grows with your impact.**We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.******SPECIAL INSTRUCTIONS TO APPLICANTS****Applicants should submit a resume outlining their skills and experience concerning this position.We look forward to receiving your application!At The New School, we redefine the boundaries of education, creativity, and innovation. Founded in 1919 and located in the heart of New York City, we are home to over 9,000 students from over 100 countries, offering more than 135 degree and diploma programs across our renowned colleges, including Parsons School of Design, The New School for Social Research, Eugene Lang college of Liberal Arts, Parsons Paris, and the College of Performing Arts. Our progressive, interdisciplinary approach has earned us recognition as one of the most forward-thinking institutions in the world.Welcome to The New School Careers PageSince our founding in 1919, The New School has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. As a New School employee, you will be a part of the university’s mission to prepare and inspire students to bring about positive change in the world . View our list of open positions to apply.For Staff, Union and Full Time Faculty Positions, please use this website to search and apply to available vacancies.For instructions on how to apply, please see video available for guided instruction. You can also view the PDF available for written instructions.For Part Time Faculty, Misc./Temporary and Student Positions, please use the following website to search an apply to available vacancies:**\*\*Current Employees:**If you are currently a New School employee interested in applying for a Staff, Union or Full Time Faculty position, please log in to MyDay and type “Find Internal Jobs” in the search bar to search and apply to listed vacancies. If you have questions about submitting an application, please contact the Talent Team at [e-mail] or view this for guided instructions. You can also view the PDF available for written instructions. Please note you can review the status of your submitted job applications via your Careers Page in MyDay.**\*\* External Candidates:**If you have completed an interview and have been selected to move forward in the search process, please click to review a short video and click for a PDF that will walk you through completing tasks and next steps in the candidate home screen.The New School is committed to creating and maintaining an environment that promises diversity and tolerance in all areas of employment, education and access to its educational, artistic or cultural programs and activities. The New School does not discriminate on the basis of age, race, color, creed, sex or gender (including actual or perceived gender identity or expression or transgender status), sexual orientation, sexual and other reproductive health decisions, pregnancy, religion, religious practices, mental or physical disability, national or ethnic origin, citizenship status, veteran status, marital or partnership status, or any other legally protected status.