Weekend Reading Room Coordinator (Radiology)

Duke Careers; Durham (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Duke Health is seeking an Administrative Assistant to serve as Reading Room Coordinator, Weekend Float for Radiology. You will provide clinical operations support to Residents, Fellows and Faculty across reading rooms, handling imaging results, outside interpretations, and information exchange between Radiologists, technologists, and providers.

This onsite role features a 4-day shift, Saturday through Tuesday, 8 AM to 6:30 PM, with a strong emphasis on customer service and teamwork in a

Qualifications

• High school education or equivalent.
• Two years of administrative support experience of increasing variety and/or complexity.
• Excellent verbal and written communication skills.
• Knowledge of radiology modalities and procedure types highly preferred.
• Ability to function independently in a fast-paced environment, while employing excellent customer service and critical thinking skills.
• Must be an enthusiastic team player, with a desire to collaborate and liaise with reading room coordinators, department leadership, and all other Radiology partners.

Responsibilities

• Polightly greet and communicate with reading room customers via phone, email, page, inbox, instant messaging, and in-person.
• Manage a high volume of inquiries in a timely fashion, and appropriately screen and triage requests to support efficient reading room operations.
• Serve as liaison for all reading room inquiries and accurately obtain and deliver messages to Radiologists, referring providers, technologists and support staff.
• Utilize Duke’s Electronic Health Record (MaestroCare) and several additional Radiology-specific systems to support efficient workflows related to imaging protocols, interpretation, and results.
• Respectfully collaborate and proactively assist other reading room team members with daily work activities to support efficient patient care and a balanced workload.

Job description

Duke Health is seeking an Administrative Assistant to serve as Reading Room Coordinator, Weekend Float for Radiology. You will provide clinical operations support to Residents, Fellows and Faculty across reading rooms, handling imaging results, outside interpretations, and information exchange between Radiologists, technologists, and providers.

This onsite role features a 4-day shift, Saturday through Tuesday, 8 AM to 6:30 PM, with a strong emphasis on customer service and teamwork in a