Weekend Part-Time Customer Support Specialist

Bright-Mls,-Inc; North Bethesda (MD); Presencial; USD 26.000 - 28.000; A tiempo parcial

Descripción de la vacante

Bright MLS is seeking a part-time Customer Support Representative in Maryland. The role involves assisting customers with hardware, software, memberships, billing, and compliance, across phone, email, and chat. You’ll resolve issues with empathy, clarity, and follow-through.

Ideal candidates have 2+ years in customer service, strong communication skills, and comfort with multiple digital platforms. Weekend availability is required, with Saturdays and Sundays from 9:00 AM to 6:00 PM.

Formación

• 2+ years of customer service experience.
• Excellent verbal and written communication skills.
• Availability for weekend hours (Saturday and Sunday).
• Comfortable working across multiple digital platforms.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat with professionalism and patience.
• Provide timely, accurate solutions and guidance to customer issues.
• Document interactions thoroughly to ensure clear handoffs and follow-up.

Conocimientos

Customer service

Communication

Multitasking

Descripción del empleo

Bright MLS is seeking a part-time Customer Support Representative in Maryland. The role involves assisting customers with hardware, software, memberships, billing, and compliance, across phone, email, and chat. You’ll resolve issues with empathy, clarity, and follow-through.

Ideal candidates have 2+ years in customer service, strong communication skills, and comfort with multiple digital platforms. Weekend availability is required, with Saturdays and Sundays from 9:00 AM to 6:00 PM.