Weekend Night Auditor

Kolter Hospitality; Boca Raton (FL); On-site; USD 20,664 - 30,307; Full time

Job summary

Kolter Hospitality in Boca Raton, FL is seeking a Night Auditor to provide service excellence, balance front desk and cash transactions, and report revenues.

This overnight role supports hotel operations, handles guest requests, coordinates with departments, and follows safety procedures for a secure environment. The ideal candidate is detail-oriented, capable of multi-tasking in a fast-paced setting, and committed to guest satisfaction and company growth.

Qualifications

• Experience with front desk or night audit processes is desirable.
• Ability to reconcile and balance transactions accurately.
• Strong communication with other hotel departments.

Responsibilities

• Reconcile and balance front desk transactions.
• Post room and tax to guest accounts.
• Check guests in/out as necessary.
• Coordinate guest requests with other departments.
• Report items in need of repair and follow safety procedures.

Skills

Cash handling

Customer service

Attention to detail

Problem solving

Team communication

Job description

Overview: A Kolter Hospitality Night Auditor delivers service excellence to our guests, taking care of any overnight needs and reconciling all hotel cashier transactions. This position is responsible for auditing, balancing, and reporting food and beverage and front desk revenues and providing accurate, timely information to ensure hotel policy is followed.

Performance Expectations

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company.
• Passionately provide personalized guest service.