Weekend Night Auditor

Kolter Hospitality Group; Boca Raton (FL); On-site; USD 18,752 - 26,708; Full time

Job summary

Kolter Hospitality Group is seeking a Night Auditor at Hyatt Place Boca Raton in Boca Raton, FL. The role involves auditing, balancing, and reporting revenues, reconciling cashier transactions, and ensuring hotel policies are followed.

The position requires handling room and tax postings, guest requests, and coordination with other departments. A graveyard shift and weekend availability are expected, with a drug-free workplace and pre-employment checks.

Qualifications

• Customer service experience preferred.
• Knowledge of basic accounting functions.
• Knowledge of how to operate a computer.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Skills

Customer service

Accounting basics

Computer skills

Job description

Job Location: Hyatt Place Boca Raton - BOCA RATON, FL 33432
Position Type: Full Time
Salary Range: $16.50 - $16.50 Hourly
Travel Percentage: None
Job Shift: Graveyard
Job Category: Hospitality - Hotel
Overview: A Kolter Hospitality Night Auditor delivers service excellence to our guests, taking care of any overnight needs and reconciling all hotel cashier transactions. This position is responsible for auditing, balancing, and reporting food and beverage and front desk revenues and providing accurate, timely information to ensure hotel policy is followed.

Performance Expectations:

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations:

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company.
• Passionately provide personalized guest service.

QualificationsGeneral Requirements:

• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.
• Knowledge of basic accounting functions.

Experience:

• None. Customer service experience preferred.

Education:

• None.

Physical Requirements:

• Ability to stand/walk for up to 8 hours.
• Occasional lifting, pushing, and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

Kolter Hospitality is a drug-free workplace.

Pre-employment drug test and background check required.