Weekend Logistics Dispatcher - Real-Time Shipments & Customer Care

Charger Logistics Inc; United States; A distancia; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay package

Descripción de la vacante

Charger logistics Inc. is seeking a Weekend Dispatcher to monitor shipments during the afternoon shift (1pm–9pm CST). You will communicate with customers, drivers, and internal teams, update records, and coordinate pickups to ensure efficient transportation operations and excellent customer service.

We value candidates with 2+ years in transportation and logistics, strong negotiation skills, and the ability to work independently or in a team. Competitive pay package offered.

Formación

• 2+ years of sales and account management experience in transportation and logistics preferred.
• Strong negotiation skills with proven closing ability.
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Ability to function independently with little or no supervision as well as in a team environment.

Responsabilidades

• Monitor and track shipments during the afternoon shift with real-time visibility.
• Communicate with customers, drivers, and internal teams regarding status and issues.
• Update portals, systems, and shipment records with timely information.
• Coordinate pickup and delivery appointments meeting customer requirements.
• Identify and resolve service disruptions and other operational exceptions.
• Handle customer inquiries and complaints with timely solutions and follow-up.
• Prepare and distribute overnight reports to overnight and daytime teams.
• Collaborate with customers, carriers, and internal stakeholders.

Conocimientos

Negotiation skills

Customer communication

Teamwork

Independent work

Descripción del empleo

Charger logistics Inc. is seeking a Weekend Dispatcher to monitor shipments during the afternoon shift (1pm–9pm CST). You will communicate with customers, drivers, and internal teams, update records, and coordinate pickups to ensure efficient transportation operations and excellent customer service.

We value candidates with 2+ years in transportation and logistics, strong negotiation skills, and the ability to work independently or in a team. Competitive pay package offered.