Weekend Library Desk Assistant

Iona University; New Rochelle (NY); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Iona University is seeking a Part-time Library Assistant to serve at the front desk during weekend hours in New Rochelle. The role focuses on welcoming patrons, answering inquiries, and providing telephone and walk-in support for library services.

The position includes opening/closing duties and occasional shifts during holidays. Responsibilities include managing check-outs, renewals, holds, ILL requests, and fines notices using the OCLC WMS system.

Qualifications

• Experience delivering excellent patron service in a public-facing setting.
• Strong written and verbal communication skills for diverse users.
• Ability to work Saturdays or weekends and adapt to schedule changes.

Responsibilities

• Greet and assist students, faculty, staff, and guests at the front desk during weekend hours.
• Handle library transactions in the OCLC WMS system (check-out, check-in, renewals, holds).
• Open/close the library on weekends or evenings as required; monitor security and facilities.
• Assist in training, supervising, and scheduling student workers.
• Support collection management tasks, circulation of materials, and ILL processes.

Skills

Customer service

Communication skills

Public-facing setting

Weekend availability

Education

High School Diploma

Bachelor’s degree coursework

Tools

OCLC WMS Library system

Job description

Iona University is seeking a Part-time Library Assistant to serve at the front desk during weekend hours in New Rochelle. The role focuses on welcoming patrons, answering inquiries, and providing telephone and walk-in support for library services.

The position includes opening/closing duties and occasional shifts during holidays. Responsibilities include managing check-outs, renewals, holds, ILL requests, and fines notices using the OCLC WMS system.