PT - Library Assistant

Iona University; New Rochelle (NY); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Iona University is seeking a Part-time Library Assistant to serve at the front desk during weekend hours in New Rochelle. The role focuses on welcoming patrons, answering inquiries, and providing telephone and walk-in support for library services.

The position includes opening/closing duties and occasional shifts during holidays. Responsibilities include managing check-outs, renewals, holds, ILL requests, and fines notices using the OCLC WMS system.

Qualifications

• Experience delivering excellent patron service in a public-facing setting.
• Strong written and verbal communication skills for diverse users.
• Ability to work Saturdays or weekends and adapt to schedule changes.

Responsibilities

• Greet and assist students, faculty, staff, and guests at the front desk during weekend hours.
• Handle library transactions in the OCLC WMS system (check-out, check-in, renewals, holds).
• Open/close the library on weekends or evenings as required; monitor security and facilities.
• Assist in training, supervising, and scheduling student workers.
• Support collection management tasks, circulation of materials, and ILL processes.

Skills

Customer service

Communication skills

Public-facing setting

Weekend availability

Education

High School Diploma

Bachelor’s degree coursework

Tools

OCLC WMS Library system

Job description

About the Role:The Part-time Library Assistant position is the front desk attendant during weekend and/or weekend hours and has the primary responsibility in providing oversight of the library and front desk. The position will work Saturday, 10 a.m. - 2 p.m. This position may have the opportunity to work additional shifts as needed, including holidays. The schedule is subject to change to accommodate the academic calendar and staffing needs.DUTIES AND RESPONSIBILITIESApply principles of good patron service to all interactions with current and potential students, faculty, staff, alum and guests during weekend and evening hours.Respond to inquiries and provide telephone and walk-in support to users on library services. Manage library transactions using OCLC WMS Library system.Open/Close the library building weekends and/or evenings (may include midnights)Conduct hourly rounds, gather/compile statistics; monitor and report facility and security issues.Retrieve books, check in/out/renew books, reserve items and ILL materials and activate library accounts, process library overdue notices.Utilize resources to maintain awareness of library and campus events.Assist in training, managing and scheduling student workers.Assists to facilitate collection management, including shifting, and circulation of library materials.Performs other job duties and responsibilities as requested by supervisor, manager and/or department head. Schedule subject to change to accommodate the academic calendar and staffing needs.Required:High School Diploma.Experience providing excellent customer service in a public-facing setting.Strong communication skills.Preferred Qualifications:Bachelor's Degree or coursework.Supervisory experience.Experience working in an academic or public library environment.Ability to learn and adapt to new software applications and technologies.Visa sponsorship is not available for this position.About Iona/EEO Statement:Founded in 1940, Iona University is a private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona is a growing, highly accredited institution located just 20 miles north of Midtown Manhattan, with campuses in New Rochelle, Bronxville, and a new location in County Mayo, Ireland. With over 4,000 students, Iona offers small classes, engaged faculty, and a wide range of programs across the School of Arts & Science, the LaPenta School of Business (AACSB accredited), the NewYork Presbyterian Iona School of Nursing & Health Sciences, and the Hynes Institute for Entrepreneurship & Innovation.Recognized by The Princeton Review, The Wall Street Journal, Forbes, and U.S. News & World Report, Iona is nationally ranked for academic quality, social mobility, and long term return on investment. The University’s continued growth and rising reputation reflect its commitment to academic excellence, innovation, service, and opportunity.Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all employees and applicants for employment. Iona is an equal opportunity employer. All qualified applicants will be considered free from discrimination based on any legally protected characteristic under applicable federal, state, or local laws. Iona University encourages applications from qualified candidates of all backgrounds.