Weekend Hope Center Associate

JOURNEYS | The Road Home; Palatine (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

paid time off (PTO)

401(k) plan

Meaningful community impact

Job summary

JOURNEYS | The Road Home in Palatine, IL seeks a Weekend Hope Center Associate to support our morning operations on Saturdays and Sundays. This part-time role involves greeting clients, answering questions, and assisting staff to maintain a safe, welcoming space.

You’ll document activities, follow emergency procedures, and take on various duties to help underserved communities. Background checks are required and teamwork is essential.

Qualifications

• Ability to work with multicultural communities.
• Establish and maintain appropriate boundaries with staff, volunteers, and stakeholders.
• Form relationships and build rapport across diverse groups.
• Uphold core values: Respect, Teamwork, Mission-driven work.
• Act quickly during emergencies.
• Proactively seek feedback and adapt accordingly.
• Proficiency with Windows-based computers, Microsoft products, and online databases.
• Passion for helping underserved communities.
• Collaborative team spirit.
• Willingness to perform additional duties as needed.

Responsibilities

• Greet visitors and clients warmly and professionally.
• Answer questions, resolve concerns, and assist with needs.
• Document morning activities, observations and incidents.
• Stay informed about emergency procedures and act when required.
• Assist with other tasks to support a smooth morning operation.
• Contribute to a welcoming environment for clients, visitors, staff and volunteers.

Skills

Open-mindedness

Boundaries

Rapport-building

Core values

Emergency response

Feedback mindset

Windows proficiency

Microsoft Office

Database familiarity

Team collaboration

Adaptive duties

Passion for community

Tools

Windows-based computers

Microsoft Office

Online databases

Job description

Join JOURNEYS | The Road Home as a Weekend Hope Center Associate to spend your weekend mornings helping out at our non-profit's center in Palatine, IL! If you thrive in team environments with mission-focused work, keep reading to learn more about this part-time position!

THE PERKS OF BECOMING OUR WEEKEND HOPE CENTER ASSOCIATE

Pay: $17.50/hour

Consistent Schedule: 6:30 am to 2:30 pm, Saturday and Sunday mornings

Part-Time Benefits: Paid time off (PTO), a 401(k) plan, and the opportunity to make a meaningful difference for the community and underserved populations

A LITTLE ABOUT US

At JOURNEYS | The Road Home, our non-profit agency is dedicated to providing individuals experiencing homelessness and housing insecurity with essential shelter, social services, and housing support. We were founded in response to the increasing complexities of homelessness, a problem that continues to grow and impact people across a broader range of demographics. Our team is fueled by the belief that everyone deserves a safe place to call home, and we've built a highly inclusive and compassionate work culture where people of all identities are welcome. If you're committed to social justice, driven by community service, and ready to make a tangible difference for the people around you, we encourage you to reach out and join us!

ARE YOU THE WEEKEND HOPE CENTER ASSOCIATE WE'RE LOOKING FOR?

What You Need

• An open mind to all identities and the ability to respectfully work with multicultural communities
• Ability to establish and maintain appropriate boundaries with staff, volunteers, and stakeholders
• Ability to form relationships and build rapport with people from various cultural and socioeconomic groups
• Ability to uphold our core values - Respect, Teamwork, Mission-Driven Work, and Commitment
• Ability to act quickly during emergencies
• Willingness to proactively seek constructive feedback and adapt accordingly
• Proficiency with Windows-based computers, Microsoft products, and online databases (or a willingness to be trained)
• Passion for helping underserved communities
• Collaborative team spirit
• Willingness to perform additional duties outside of the job description as needed

What Would be Nice to Have

• Clear communication skills (verbal & written) and active listening abilities
• Ability to stay attentive, act responsibly, and maintain confidentiality
• Ability to adapt to changing priorities and manage stressors healthily
• Creative & collaborative problem-solving skills

READY TO TAKE THE NEXT STEP WITH US?

As our part-time Weekend Hope Center Associate, you'll help keep the mornings running smoothly at our center and work with your team to maintain a comfortable environment for clients, visitors, staff, and volunteers. You'll be the warm and friendly person who greets visitors and clients, answers questions, resolves concerns, and assists with various responsibilities as needed.

Throughout your shift, you'll document the morning's activities, observations, and any incidents that occur. You'll make sure to stay knowledgeable about our emergency procedures and protocols, so you can spring into action if the need arises. Helping out with other tasks as assigned, you'll make a positive impact every weekend!

Must have the ability to pass a background check