Weekend Healthcare Customer Support Specialist

Hartford HealthCare; Windham (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) plan with employer match

Generous paid time off with accrual

Job summary

Rushford Center, part of Hartford HealthCare, seeks an administrative support professional to deliver exceptional internal and external customer service and ensure smooth program operations.

The role emphasizes teamwork, accuracy, and strong computer skills as you assist departments, coordinate tasks, and help maintain access to services across a network focused on addiction and mental health.

This position is based in Willimantic, CT and offers comprehensive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED required; Associates or Bachelor's preferred.
• Minimum of two years' experience in an administrative, customer service or healthcare reimbursement environment.
• Extensive experience in healthcare customer service considered in lieu of other experience.
• Strong computer skills including proficiency in Microsoft Office and databases.
• Exceptional organizational skills with attention to detail; excellent verbal and written communication.
• Self-motivated and able to work in a team environment.

Responsibilities

• Provide excellent internal and external customer service.
• Deliver dedicated support to programs/departments as part of a team to ensure coverage of critical functions.
• Commit to access to services, quality, and financial strength of the organization.

Skills

Healthcare customer service

Microsoft Office

Organization & detail oriented

Communication skills

Teamwork

Self-motivated

Education

High School Diploma/GED

Associates or Bachelor's Degree preferred

Tools

Microsoft Office

Databases

Job description

Rushford Center, part of Hartford HealthCare, seeks an administrative support professional to deliver exceptional internal and external customer service and ensure smooth program operations.

The role emphasizes teamwork, accuracy, and strong computer skills as you assist departments, coordinate tasks, and help maintain access to services across a network focused on addiction and mental health.

This position is based in Willimantic, CT and offers comprehensive benefits and opportunities for growth.