Weekend Front Desk – Wellness Concierge with Flexible Hours

Massage Envy; Farmington (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

401(k) matching

Paid time off

Free monthly service

Employee discounts

Flexible schedule

Training program

Referral bonus

Job summary

Massage Envy West Farm is hiring to join our wellness team. Provide outstanding customer service, educate clients on Total Body Care, book services, and help grow our client base both in-person and by phone.

We offer competitive pay ($17.00–$18.50/hour) plus tips, and full-time benefits including health plans, a 401(k), paid time off, and a monthly complimentary massage or skincare service. Flexible scheduling supports work-life balance and ongoing training.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Retail or sales experience

Math and computer skills

People skills

Knowledge of massage skincare services

Job description

Massage Envy West Farm is hiring to join our wellness team. Provide outstanding customer service, educate clients on Total Body Care, book services, and help grow our client base both in-person and by phone.

We offer competitive pay ($17.00–$18.50/hour) plus tips, and full-time benefits including health plans, a 401(k), paid time off, and a monthly complimentary massage or skincare service. Flexible scheduling supports work-life balance and ongoing training.