Luxury HOA Front Desk Concierge | SF Weekends

Action Property Management

San Francisco (CA)

On-site

USD 36,000 - 40,000

Part time

3 days ago

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Benefits offered by this job

Health benefits

Paid time off

Training

Career growth

Job summary

Action Property Management is seeking a part-time Front Desk Associate for the Union House luxury association in San Francisco. The role involves delivering exceptional customer service, front desk upkeep, access control, concierge duties, and parcel handling.

Shifts are Saturdays and Sundays, 3:00 PM–11:00 PM, offering a flexible weekend schedule. Ideal candidates have 6+ months in customer service, a professional appearance, and a proactive, team-oriented attitude.

Qualifications

Must be at least 18 years old and able to pass a background check and drug screening.
6+ months of customer service experience preferred in hospitality, luxury retail or similar.
Hospitality management students or recent graduates are highly desired.
Polished, professional appearance and demeanor required.
Positive, proactive team player attitude.
Strong judgment and solutions-oriented approach.

Responsibilities

Represent Action Property Management and the HOA with exceptional 5-star customer service.
Maintain front desk, lobby, and main elevators appearance.
Monitor lobby activity and control access.
Provide concierge services and handle resident parcels.
Complete Daily Activity Report and direct phone calls.
Address resident and guest concerns and demonstrate knowledge of governing documents.