Weekend & Evening In-Store Shopper (Online Orders)

Whole Foods Market; Kentwood (MI); In loco; USD 24.000 - 35.000; Part-time

Vantaggi offerti da questo lavoro

Store discount

Paid time off

Health & wellness programs

Descrizione del lavoro

Whole Foods Market is hiring an In-Store Shopper to prepare orders for delivery and pickup, shopping across the store for everyday goods. The role requires flexibility for peak hours including weekends, early mornings and holidays.

You will work with the Customer Service & E-Commerce teams to ensure accurate, timely fulfillment and a high level of customer satisfaction. The position emphasizes strong English proficiency, reliability, and the ability to thrive in a fast-paced retail setting.

Competenze

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Mansioni

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership

Conoscenze

Customer service

Hospitality

Problem-solving

Detail-oriented

Flexibility

Multi-tasking

Communication

Teamwork

Adaptability

Technology literacy

Formazione

High school diploma

Descrizione del lavoro

Whole Foods Market is hiring an In-Store Shopper to prepare orders for delivery and pickup, shopping across the store for everyday goods. The role requires flexibility for peak hours including weekends, early mornings and holidays.

You will work with the Customer Service & E-Commerce teams to ensure accurate, timely fulfillment and a high level of customer satisfaction. The position emphasizes strong English proficiency, reliability, and the ability to thrive in a fast-paced retail setting.