Weekend & Evening In-Store Shopper (Flexible Hours)

Whole Foods Market, Inc; Virginia Beach (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support

Financial wellness

Team Member perks access

Job summary

Whole Foods Market is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup. You will shop across the store for produce, meat, dairy, beverages, and more, ensuring accurate orders and timely fulfillment.

The role emphasizes exceptional customer service, teamwork, and adaptability to peak hours, weekends, holidays, and varying shift lengths. Responsibilities include handling online orders with care, learning product knowledge, maintaining clean staging areas,

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem-solving

Multi-tasking

Flexibility

English proficiency

Communication

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup. You will shop across the store for produce, meat, dairy, beverages, and more, ensuring accurate orders and timely fulfillment.

The role emphasizes exceptional customer service, teamwork, and adaptability to peak hours, weekends, holidays, and varying shift lengths. Responsibilities include handling online orders with care, learning product knowledge, maintaining clean staging areas,