Weekend & Evening In-Store Shopper

Whole Foods Market; Lakewood (CO); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery and pickup in a fast-paced store environment in the United States. The role emphasizes flexible availability, especially Saturdays and Sundays, early mornings, and holidays, with schedules issued 14 days in advance.

As part of the Customer Service & E-Commerce teams, you’ll shop store aisles for items ranging from produce to wine, ensuring accuracy, quality, and timely fulfillment.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Hospitality

Problem solving

Education

HS diploma or equivalent

Job description

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery and pickup in a fast-paced store environment in the United States. The role emphasizes flexible availability, especially Saturdays and Sundays, early mornings, and holidays, with schedules issued 14 days in advance.

As part of the Customer Service & E-Commerce teams, you’ll shop store aisles for items ranging from produce to wine, ensuring accuracy, quality, and timely fulfillment.