Weekend Customization Lead — Embroidery & Heat Press

Colsafety; Columbia Township (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Colsafety is seeking a Weekend Customization Supervisor to lead the embroidery and heat-press production team in Columbia, MO. You will manage staff, ensure product quality, and coordinate with sales and service to meet customer orders.

Responsibilities include scheduling, training, equipment upkeep, and implementing process improvements for efficiency. The role requires effective communication, problem-solving, and a focus on safety and on-time delivery.

Qualifications

• 1+ years of leadership and a proven ability to lead a team in a fast-paced, deadline-driven environment.
• Mid to Senior level experience related to in-house software for customization and correlated machines.

Responsibilities

• Take full responsibility for the shift in terms of management of staff, and management of production and production quality.
• Oversee scheduling, prioritization, and workflow management to ensure on-time and accurate order fulfillment.
• Lead and train customization associates on equipment operation, production standards, and quality control requirements.
• Perform routine equipment checks and coordinate preventive maintenance as needed.
• Maintain data related to production metrics, order status, and inventory of customization materials.
• Coordinate with warehouse, sales, and customer service teams to align production output with orders and delivery schedules.
• Ensure compliance with safety regulations and company policies in the customization area.
• Identify and implement process improvements to increase efficiency and reduce production errors.
• Handle escalations related to employee needs, customization errors, returns, or customer complaints.

Skills

Leadership

Team leadership

Production knowledge

Tools

In-house customization software

Job description

Colsafety is seeking a Weekend Customization Supervisor to lead the embroidery and heat-press production team in Columbia, MO. You will manage staff, ensure product quality, and coordinate with sales and service to meet customer orders.

Responsibilities include scheduling, training, equipment upkeep, and implementing process improvements for efficiency. The role requires effective communication, problem-solving, and a focus on safety and on-time delivery.