Weekend Concierge: Craft Welcoming, Connected Communities

Bozzuto; Baltimore (MD); On-site; USD 24,000 - 34,000; Full time

Job summary

Bozzuto in Baltimore is seeking a Weekend Daytime Concierge (Saturday-Sunday, 8AM-4PM) to greet residents and prospects, build relationships, and create a welcoming home environment.

You will solve problems, plan events, manage packages and reservations, and promote a positive, brand-loyal experience across social channels. This role requires 2+ years in hospitality or related fields and a professional, customer-focused approach.

Qualifications

• 2+ years of experience in hospitality, retail, travel or hotel settings.
• Outstanding communication skills, both written and verbal.
• Sharp professional appearance and polished demeanor.
• Proficient with various software, apps and computer programs.
• Eye for detail and ability to anticipate customer needs.
• Customer-focused mentality and reliable team member.
• Ability to lift up to 25 pounds.

Responsibilities

• Solve problems and provide timely assistance to residents and prospects with care.
• Plan and execute events and activities that engage residents and foster community.
• Build brand loyalty by delivering consistently positive experiences and well-kept surroundings.
• Generate awareness and interest via social media and online channels.
• Encourage residents to share positive reviews on social networks.
• Maintain front desk logs, package rooms, club room reservations and freight elevators.
• Work weekends or evenings as shifts require.

Skills

Outstanding communication

Professional appearance

Software proficiency

Attention to detail

Customer focus

Lifting capability 25 lbs

Job description

Bozzuto in Baltimore is seeking a Weekend Daytime Concierge (Saturday-Sunday, 8AM-4PM) to greet residents and prospects, build relationships, and create a welcoming home environment.

You will solve problems, plan events, manage packages and reservations, and promote a positive, brand-loyal experience across social channels. This role requires 2+ years in hospitality or related fields and a professional, customer-focused approach.