Weekend Concierge (AM Shifts) - Downtown Dallas

Worth Ross Management Co.; Dallas (TX); Sur place; USD 23 000 - 24 000; Temps partiel

Résumé du poste

Worth Ross Management Company is seeking a friendly, detail-oriented Concierge/Front Desk professional for weekend mornings in Downtown Dallas. You will welcome residents, guests and vendors, manage access, and support building operations with discretion and courtesy.

The role emphasizes strong communication, customer service, and the ability to work independently in a dynamic HOA setting. Weekends, mornings, and a physical, on-site presence are required to ensure smooth building experiences for

Qualifications

• Experience as Concierge/Front Desk in Hotel/Residential settings is preferred.
• Strong customer service, communication, and interpersonal skills are required.
• Proficient in MS Office (Word, Excel) and email.
• Able to adapt to changing environments and work independently.

Responsabilités

• Communicates effectively and demonstrates good customer service to residents, guests, vendors, and staff.
• Identifies and clarifies residents' needs and provides solutions.
• Suggests service improvements based on resident feedback and usage.
• Assists residents in scheduling access for authorized vendors within units.
• Maintains privacy and confidentiality of residents and guests.
• Responds quickly to emergencies and unsafe conditions.
• Maintains a safe work environment and reports hazards to management.
• Keeps daily shift notes in Building Link system.

Connaissances

Customer service

Communication

Multitasking

Professionalism

Outils

MS Office

Description du poste

Worth Ross Management Company is seeking a friendly, detail-oriented Concierge/Front Desk professional for weekend mornings in Downtown Dallas. You will welcome residents, guests and vendors, manage access, and support building operations with discretion and courtesy.

The role emphasizes strong communication, customer service, and the ability to work independently in a dynamic HOA setting. Weekends, mornings, and a physical, on-site presence are required to ensure smooth building experiences for