Weekend Concierge

Barrington of Carmel; Carmel (IN); On-site; USD 45,847,000 - 60,174,000; Full time

Benefits offered by this job

Competitive pay

Weekend pay

Health benefits

Paid time off

401K matching

Professional development

On-site gym

Daily pay

Telehealth

EAP

Job summary

The Barrington of Carmel is seeking a friendly Concierge to greet residents and visitors, handle calls and emails, and deliver high-quality customer service in a welcoming environment. This role supports safety procedures, visitor management, and daily operations with a commitment to confidentiality and compassionate care.

You will join a team that values professionalism, teamwork, and growth opportunities, with weekend evening shifts and a focus on creating positive daily experiences for

Qualifications

• Must have a high school diploma or GED.
• Clear, respectful communication in writing and verbally.
• Friendly, dependable, service-oriented with attention to detail.
• Organized and able to use basic office equipment and computer systems.

Responsibilities

• Greet residents, guests, and visitors in a friendly, professional manner.
• Answer main telephone line and respond to calls/emails promptly.
• Provide exceptional customer service to residents, families, and staff.
• Ensure visitor logs, ID badges, and security procedures are followed.
• Share visitation guidelines and safety procedures with confidentiality.
• Foster a positive atmosphere and engage residents socially.
• Maintain neat reception areas, files, and supplies; track inventory.
• Report emergencies or safety concerns to leadership.
• Assist with special projects and other duties as assigned.
• Saturday & Sunday, 3pm – 11pm

Skills

Customer service

Communication

Detail-oriented

Organized

Friendly

Education

High School diploma or GED

Tools

Office equipment

Basic computer systems

Job description

At The Barrington of Carmel (A BHI Community), we offer a seamless transition between different levels of care, ensuring our residents have access to comprehensive support and services as their needs evolve. We offer a vibrant and enriching lifestyle but also the assurance of compassionate care and long-term financial security. At The Barrington of Carmel, we are a premier senior living community dedicated to providing exceptional care and personalized services in a supportive, welcoming environment. Our team is committed to enhancing the health, comfort, and overall well-being of our residents, ensuring they feel valued, supported, and truly at home.

As a Concierge on our team, you will contribute to a welcoming, safe, and well-organized community where residents and visitors feel supported, informed, and valued—playing a key role in creating positive daily experiences.

As a BHI Senior Living Community, the staff at The Barrington of Carmel are united in mission, we lead with compassion and provide opportunities to grow and thrive professionally.

Why You'll Love Working Here:

At The Barrington of Carmel, we know a fulfilling career is about more than a paycheck.

We offer:

• Competitive salary and weekend shift differentials (certain positions)
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off from day one and Holiday Pay
• 401K with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, daily pay option, telehealth, and Employee Assistance Program (EAP)
• A supportive, team-oriented environment that values excellence in care and encourages staff to lead with compassion.

In This Role You Will:

• Serve as the first point of contact by greeting residents, guests, and visitors in a friendly, professional, and welcoming manner.
• Answer the community’s main telephone line and respond to calls and emails promptly and professionally.
• Provide exceptional customer service by assisting residents, families, and staff with questions, requests, and general information.
• Ensure visitor logs, ID badges, and security procedures are followed in accordance with community policies.
• Share information regarding visitation guidelines, safety procedures, and community resources while maintaining confidentiality and HIPAA compliance.
• Foster a positive and inclusive atmosphere by encouraging social interaction and engagement among residents.
• Maintain neat, organized reception areas, files, and supplies, including tracking and ordering inventory as needed.
• Promptly report emergencies, safety concerns, or security issues to leadership.
• Assist with special projects and perform additional duties as assigned to support Residential Services operations.
• Saturday & Sunday, 3pm – 11pm

Who You Are:

• You have a high school diploma or GED.
• You communicate clearly, respectfully, and professionally both verbally and in writing.
• You are friendly, dependable, and service-oriented, with a strong attention to detail.
• You are comfortable using office equipment and basic computer systems.
• You are organized and able to prioritize tasks while working in a fast-paced environment.

The Barrington of Carmel (A BHI Community) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.