Weekend Closing Shift Manager

Harri; Bozeman (MT); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Flexible schedules

Employee meals

Paid time off

Health insurance

401K with match

Job summary

Qdoba in Bozeman, MT is seeking a Shift Manager to oversee daily restaurant operations, in partnership with the Restaurant Manager when needed.

You will train and coach staff, focus on guest service and food quality, ensure compliance with policies and laws, and protect brand standards. The role emphasizes developing people, managing costs, and driving profitable sales growth.

Qualifications

• Leads and coaches restaurant staff to deliver high-quality service.
• Ensures compliance with state and federal labor laws.
• Develops internal candidates for promotion.
• Maintains brand standards and guest experience.

Responsibilities

• Manage restaurant operations in the absence of the Restaurant Manager.
• Develop a people- and guest-centric culture delivering service and food quality.
• Train, coach, and evaluate employee performance; implement training systems.
• Identify internal candidates for Shift Manager roles.
• Ensure compliance with policies, procedures, and regulations.
• Maintain brand image through cleanliness,maintenance and service.
• Monitor costs, budget adherence, and profitability.

Skills

Leadership

Staff Training

Guest Service

Food Quality

Regulatory Compliance

Coaching

Performance Evaluation

Budgeting

Job description

Base Pay $20 to $21 per hour + $3 per hour in tips.

POSITION SUMMARY:

• The Shift Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager.
• Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive.
• Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:
• Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed Identifies and develops internal candidates for Shift Manager positions
• Treats employees with respect and dignity and regularly recognizes and rewards employees
• Complies with all state and federal labor laws and regulations
• Manages daily activities to achieve excellence in restaurant operational performance
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience
• Reviews practices and modifies as needed to continuously improve the guest experience Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
• Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance Identifies trends and implements action plans for improvement
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
• Considers cost/benefit impact of financial decisions and works to protect the brand
• Monitors costs and adherence to budget and restaurant goals
• The Shift Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.

• FLEXIBLE SCHEDULES | EMPLOYEE MEALS | PAID TIME OFF | INSURANCE (HEATH/VISION/DENTAL) | 401K PROGRAM W/MATCHING
• uniforms provided, paid vacation days, 401K, free meals, and advancement opportunities.

REASONABLE ACCOMMODATION:

QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.