FOH Manager

Qdoba Mexican Eats; Bozeman (MT); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Flexible schedules

Employee meals

Paid time off

Health/vision/dental insurance

401K with matching

Uniforms provided

Paid vacation days

Free meals

Advancement opportunities

Job summary

Qdoba Mexican Eats is seeking a Restaurant Shift Manager to oversee daily restaurant operations in Bozeman, MT. You will partner with the Restaurant Manager to ensure exceptional guest service and high food quality, while leading a team and modeling our brand values.

The role emphasizes coaching, training, and development, adherence to brand standards, and maintaining a safe, compliant, and efficient restaurant environment. Advancement opportunities are highlighted.

Qualifications

• Trains, develops, coaches, and evaluates employee performance.
• Ensures adherence to brand systems, procedures, and food safety.
• Manages daily activities to achieve operational excellence.
• Interacts with guests to resolve questions and complaints in a timely manner.

Responsibilities

• Manage restaurant operations with or without Restaurant Manager.
• Develop a people- and guest-centric culture delivering service and food quality.
• Train and develop staff; identify internal candidates for shifts.
• Ensure compliance with policies, procedures, and labor laws.
• Focus on long-term sales growth and brand protection.

Skills

Leadership

Team management

Customer service

Training & coaching

Scheduling

Budget & costs

Regulatory compliance

Job description

Base Pay $20 to $21per hour +$3 per hour in Tips

FLEXIBLE SCHEDULES | EMPLOYEE MEALS | PAID TIME OFF | INSURANCE (HEATH/VISION/DENTAL) | 401K PROGRAM W/MATCHING

If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Restaurant Manager, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, 401K, free meals, and advancement opportunities.

POSITION SUMMARY:

• The Shift Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager.
• Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive.
• Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:
• Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed Identifies and develops internal candidates for Shift Manager positions
• Treats employees with respect and dignity and regularly recognizes and rewards employees
• Complies with all state and federal labor laws and regulations
• Manages daily activities to achieve excellence in restaurant operational performance
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience
• Reviews practices and modifies as needed to continuously improve the guest experience Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
• Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance Identifies trends and implements action plans for improvement
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
• Considers cost/benefit impact of financial decisions and works to protect the brand
• Monitors costs and adherence to budget and restaurant goals
• The Shift Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.