Weekend Client Success Specialist

Arrivelogistics; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, life, andDis/

401(k) matching

Relocation assistance

Casual dress code

Wellness days and paid holidays

Parental leave

Gym access in building

Job summary

Arrive Logistics is seeking a Client Success Weekend Associate to manage daily operations for client accounts, focusing on load building, appointment scheduling, shipment tracking, and timely updates to stakeholders. You will collaborate across departments in a fast‑paced environment and grow within client success roles.

The role requires strong communication, customer focus, and the ability to work independently while thriving in a collaborative team setting.

Qualifications

• Detail‑oriented, customer‑focused, proactive and able to work independently.
• Excellent communication and interpersonal skills, both verbal and written.
• Thrives in a fast‑paced, high‑pressure environment with multitasking.

Responsibilities

• Manage daily operations for existing and new client accounts, including load building and appointment scheduling.
• Track shipments and provide timely updates to stakeholders.
• Coordinate pick-up and delivery appointments with shippers and consignees.
• Communicate delays proactively and resolve issues with carriers and customers.
• Collaborate with multiple teams to deliver best‑in‑class service.

Skills

Communication

Interpersonal skills

Detail-oriented

Independent worker

Education

Bachelor’s degree in a relevant field

Job description

Arrive Logistics is seeking a Client Success Weekend Associate to manage daily operations for client accounts, focusing on load building, appointment scheduling, shipment tracking, and timely updates to stakeholders. You will collaborate across departments in a fast‑paced environment and grow within client success roles.

The role requires strong communication, customer focus, and the ability to work independently while thriving in a collaborative team setting.