Weekend Center Associate: Customer Service & Shipping

The UPS Store - Redmond Ridge, WA

Redmond (WA)

On-site

USD 32,000 - 50,000

Full time

14 days+

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Job summary

The UPS Store - Redmond Ridge, WA is seeking a Center Associate to deliver world-class customer service by handling packages, operating copiers and POS devices, and advising customers on products and services. This role requires weekend shifts and a friendly, professional appearance.

Ideal candidates have retail experience, strong computer skills, and a high school diploma or GED. You will learn all product offerings, assist customers, and keep the store clean and organized while contributing to

Qualifications

High school diploma or GED required.
Strong computer skills including Microsoft Office and Adobe Suites.
Outstanding phone skills.
Strong verbal and written communication skills including spelling and math.
Prompt, reliable, and responsible.
Able to lift 40+ pounds.

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries.
Continuously practices good listening skills with customers, UPS Store team members, and leadership.
Takes ownership of the customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
Maintains a clean, organized, and safe working environment.
Performs other duties as assigned.