Weekend Animal & Client Care Associate (Cantonese)

Sf Spca; San Francisco (CA); Hybrid; USD 28,000 - 40,000; Part time

Benefits offered by this job

Discounts on veterinary care at SF SPc

Benefits package for >20 hours/week

Job summary

SF SPCA is seeking Animal and Client Care Associates (ACCA) to facilitate animal adoptions and deliver excellent client service. ACCAs coach clients on medical and behavioral information, assist with meetings between adopters and animals, and follow all health and safety protocols.

This is a part-time role with shifts on Fridays, Saturdays, and/or Sundays, requiring Cantonese fluency and comfort with animals.

Qualifications

• Cantonese fluency is required to support Cantonese-speaking clients.
• Client service experience is required for high-quality interactions.
• High school diploma or equivalent is required.
• CA Driver’s License with insurable driving record preferred.
• Able to work weekends, evenings, holidays and overtime as needed.
• Comfortable handling dogs and cats of all sizes and breeds.
• Knowledge of animal psychology is helpful.
• Windows computer skills are required.

Responsibilities

• Provide compassionate, responsive service to clients and their animals during adoption appointments.
• Coach clients on medical and behavioral information and facilitate interactions.
• Promote SF SPCA Hospital and other services where appropriate.
• Complete adoptions and data entry with accurate records.
• Follow safety, hygiene, and data privacy protocols.

Skills

Cantonese fluency

Client service experience

Team player

Flexible and patient

Strong communication

Education

High school diploma or equivalent

Tools

Windows

Job description

SF SPCA is seeking Animal and Client Care Associates (ACCA) to facilitate animal adoptions and deliver excellent client service. ACCAs coach clients on medical and behavioral information, assist with meetings between adopters and animals, and follow all health and safety protocols.

This is a part-time role with shifts on Fridays, Saturdays, and/or Sundays, requiring Cantonese fluency and comfort with animals.