Weekday Customer Care Specialist – Paid Training

Molly Maid; Elyria (OH); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Paid training

Stable work schedule

Fun team culture

Ongoing training opportunities

Branded clothing

Advancement opportunities

Job summary

Molly Maid is seeking a full-time Customer Service Representative in Elyria, Ohio, offering competitive pay from $15 to $18 per hour. This role focuses on enhancing customer satisfaction through phone communications, scheduling services, and promoting a positive team culture.

The ideal candidate is motivated, detail-oriented, and proficient with technology, particularly Microsoft Office. Shift availability is Monday to Friday, with no nights or weekends, ensuring a better work-life balance.

We provide paid training, advancement opportunities, and a supportive team environment.

Qualifications

• Legally authorized to work in the United States.
• Complete a background check.
• Available to work Monday through Friday during the day, 7am to 4pm.
• Bilingual English/Spanish is helpful but not required.

Responsibilities

• Grow and retain customers by booking estimates and cleans.
• Communicate with customers in a friendly and professional manner.
• Promote our culture and team spirit.
• Identify and assess customer needs and resolve concerns.

Skills

Interpersonal communication

Customer service

Time management

Attention to detail

Bilingual (English/Spanish)

Tools

Microsoft Office

Job description

Molly Maid is seeking a full-time Customer Service Representative in Elyria, Ohio, offering competitive pay from $15 to $18 per hour. This role focuses on enhancing customer satisfaction through phone communications, scheduling services, and promoting a positive team culture.

The ideal candidate is motivated, detail-oriented, and proficient with technology, particularly Microsoft Office. Shift availability is Monday to Friday, with no nights or weekends, ensuring a better work-life balance.

We provide paid training, advancement opportunities, and a supportive team environment.