Wedding & Events Catering Manager

Crescent Hotels & Resorts; Williamsburg (VA); On-site; USD 31,684 - 46,838; Full time

Job summary

Colonial Williamsburg Foundation is seeking a Catering Sales Manager to solicit, negotiate, and coordinate wedding and social catering events from inquiry to execution. You will maximize revenue, manage space and staffing, and collaborate with internal teams to ensure flawless event delivery.

The role requires strong communication, organizational skills, and the ability to work evenings and weekends. Primary focus is on weddings and related social events; you will serve as the main liaison with

Qualifications

• Must have excellent communication skills, both oral and written
• Demonstrated proficiency in the Microsoft Office Suite at the intermediate level (Word, Excel, Outlook, and PowerPoint)
• Demonstrated ability to work independently with minimal supervision
• Demonstrated ability to effectively manage multiple projects in a fast-paced, deadline-driven environment
• Must have in-depth knowledge of hotel operations - two- or four-year degree in hospitality, business, or a related field, or through two to four years of progressively responsible experience in the hotel or hospitality industry.
• Ability and willingness to work evenings, weekends, and occasional holidays as required.

Responsibilities

• Solicits, negotiates and books new and repeat business through outside sales, sales calls, telemarketing, mailings, networking and other efforts.
• Serves as primary contact between clients and Colonial Williamsburg. Initiates contact with clients up to one year in advance and assists in planning and developing events.
• Plans, up sells and details functions with the client including space requirements, times, equipment, menus, themes, decorations, etc. Completes the contracts, prepares the appropriate paperwork, coordinates with the appropriate areas, resolves any issues, complaints and problems to ensure quality delivery of service and customer satisfaction.
• Monitors the use of contracted accommodations and conference function space to maximize profit and efficiency.
• Negotiates related food and beverage business, meeting space rental, audio visual services, and recreational activities. Market food, beverage, tavern and golf business.
• Coordinates execution of all CWC-HG property services including accommodations, meeting rooms, audio visual, food and beverage and catering, recreational, special tickets, tours and activities, transportation, external support and external vendor services, package plans and billing.
• Develops and maintains working knowledge of cost factors and labor issues.
• Maintains up-to-date knowledge of corporate and hotel procedures and products and the competition’s products, strengths and weaknesses to continually improve sales strategies and the achievement of goals.
• Serves as on-site CWC-HG representative during execution of functions. Responsible and accountable for the successful operation of all activity related to assigned functions.
• Operates within a team concept; covers for others when needed while meeting individual performance goals.
• Continues professional development through educational offerings made via industry trade groups and educational institutions.

Skills

Communication skills

MS Office

Independent work

Multitasking

Evenings/weekends availability

Education

Two- or four-year hospitality/business degree or equivalent hotel/hospitality experience

Tools

MS Office

Job description

Colonial Williamsburg Foundation is seeking a Catering Sales Manager to solicit, negotiate, and coordinate wedding and social catering events from inquiry to execution. You will maximize revenue, manage space and staffing, and collaborate with internal teams to ensure flawless event delivery.

The role requires strong communication, organizational skills, and the ability to work evenings and weekends. Primary focus is on weddings and related social events; you will serve as the main liaison with