Wedding Catering Sales Manager

Opal Collection; New Castle (NH); On-site; USD 55,000 - 90,000; Full time

Job summary

Opal Collection is seeking a Wedding Catering Sales Manager to qualify, book, plan and execute wedding events, galas, and other social functions, coordinating with hotel operations for flawless execution. The role demands a professional demeanor, superb organizational and client-service skills, and prior catering and wedding sales experience in high-volume venues.

Evening and weekend availability is required to meet client needs and event schedules.

Qualifications

• Professional and polished demeanor with a client-focused approach.
• Minimum of two years of catering and wedding sales experience in a high-volume hotel, resort, or event venue environment.
• Exceptional organizational and detail-management skills.
• Strong written and verbal communication abilities.
• Proven customer service and relationship-building skills.
• Demonstrated ability to manage multiple projects simultaneously while meeting deadlines.
• Excellent follow-through and problem-solving capabilities.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to remain composed and effective in a fast-paced, high-volume environment.

Responsibilities

• Respond promptly to and qualify all phone inquiries, electronic leads, and walk-in prospects.
• Conduct site tours and property presentations for prospective clients.
• Sell, contract, and detail wedding events, as well as occasional galas, holiday parties, and other social functions.
• Prepare contracts, banquet event orders (BEOs), banquet checks, and other event planning documentation.
• Coordinate and participate in wedding menu tastings.
• Maintain accurate account files and client records throughout the planning process.
• Demonstrate strong negotiation and sales skills to secure business and finalize contractual agreements.
• Build and maintain relationships with new and existing clients, vendors, and industry partners.
• Collaborate closely with hotel departments to ensure successful event execution.
• Analyze market trends, competitive activity, and customer demand to identify new sales opportunities and strengthen business performance.
• Attend evening and weekend events as required.

Skills

Client-focused

Communication

Negotiation

Relationship-building

Organization

Project management

Sales experience

Event planning

CRM knowledge

Sales cycles

Tools

Salesforce CRM

Microsoft Office Suite

Job description

Wedding Catering Sales Manager

The Wedding Catering Sales Manager is responsible for qualifying, booking, planning, and executing wedding events, as well as select galas, holiday parties, and other social functions. This position serves as the primary liaison between clients and the hotel operations team, ensuring seamless event planning and exceptional execution.

The ideal Wedding Catering Sales Manager candidate will possess a professional demeanor, outstanding organizational skills, strong customer service abilities, and previous experience in hotel catering and event sales. This role requires managing all event logistics, including room blocks, catering arrangements, audiovisual requirements, and event setup details while delivering an exceptional client experience from inquiry through event completion.

Key Responsibilities

• Respond promptly to and qualify all phone inquiries, electronic leads, and walk-in prospects.
• Conduct site tours and property presentations for prospective clients.
• Sell, contract, and detail wedding events, as well as occasional galas, holiday parties, and other social functions.
• Prepare contracts, banquet event orders (BEOs), banquet checks, and other event planning documentation.
• Coordinate and participate in wedding menu tastings.
• Maintain accurate account files and client records throughout the planning process.
• Demonstrate strong negotiation and sales skills to secure business and finalize contractual agreements.
• Build and maintain relationships with new and existing clients, vendors, and industry partners.
• Collaborate closely with hotel departments to ensure successful event execution.
• Analyze market trends, competitive activity, and customer demand to identify new sales opportunities and strengthen business performance.
• Attend evening and weekend events as required.

Qualifications & Desired Skills

• Professional and polished demeanor with a client-focused approach.
• Minimum of two years of catering and wedding sales experience in a high-volume hotel, resort, or event venue environment.
• Exceptional organizational and detail-management skills.
• Strong written and verbal communication abilities.
• Proven customer service and relationship-building skills.
• Demonstrated ability to manage multiple projects simultaneously while meeting deadlines.
• Excellent follow-through and problem-solving capabilities.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to remain composed and effective in a fast-paced, high-volume environment.
• Strong computer proficiency, including Microsoft Office Suite.
• Experience with Salesforce or other CRM systems preferred.
• Flexible schedule with availability to work evenings and weekends as business demands require.

The Wedding Catering Sales Manager position offers the opportunity to create memorable experiences for couples and clients while contributing to the success of one of the region's premier event destinations.

Wentworth by the Sea Resort and Spa is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, age, handicap, religion, national origin, or any other characteristic protected by applicable law.