Web Services Support Engineer

KG Tiger; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A professional services firm seeks a technical support specialist in Dallas, Texas. The role involves managing client information needs and serving as an advanced resource for technical issues related to Web Services and .NET technologies. Candidates should have strong debugging skills and knowledge of XML, HTML, and SQL. The company respects confidentiality and values long-term relationships with both clients and candidates.

Qualifications

• Strong experience debugging and working with various .NET technologies.
• Knowledge of Windows Communication Foundation (WCF) and Web Services.
• Familiarity with XML, HTML, SOAP, and Windows Security.

Responsibilities

• Manage information requests from clients effectively.
• Act as an advanced technical resource for clients.
• Communicate technical issues concerning Web Services.

Skills

Debugging

Windows Communication Foundation (WCF)

Web Services

XML

SQL

HTML

Job description

A global leader in enterprise technical support. The company’s talented team delivers a unique mix of engineers, analytics, and technology solutions. 9 out of the top 10 Fortune 500 technology companies trust them with their most important assets: their customers and product support.

A professional services consulting firm hired to directly source prospective candidates. The company’s strategy of maintaining long-term relationships has created a success paradigm that nets great benefits for candidates and clients. Your confidentiality is totally respected. Resumes and other employment-related information are not shared with the client until we have secured your permission. Likewise, we may be asked to maintain client confidentiality.

Job Description

• Help manage the ever-growing information needs our clients
• Serve as an advanced technical resource that can act as an advocate for our customers
• Communicate with business clients via telephone and written correspondence regarding technical questions and issues related to Web Services
• Provide the highest level of support for technical issues involving .NET Enterprise Services (Serviced Components), System Transactions, ASP.NET Web Services applications, UDDI applications
• Web Services Enhancements (WSE), DTC, IActiveScript, XML Serialization, WCF (Windows Communication Foundation), WIF (Windows Identity Foundation), and Windows Workflow Foundation, .COM/DCOM/OLE/COM+/COM Interop and .NET remoting issues
• Provide clients with a high level of support for any .NET class within System.Runtime.Remoting or an Interface or API listed in MSDN under Platform SDK\Component Services\COM

Qualifications

• Debugging and experience with a wide array of the following technologies: : Windows Communication Foundation (WCF), Web Services, Windows Workflow Foundation, Windows Identity Foundation, .Net Framework, Windows Server AppFabric Cache and/or Hosting, Component Object Module (COM), Distributed Component Object Module (DCOM), COM+, OLE, Distributed Transaction Coordinator (DTC), .NET Remoting
• Knowledge of some or all of these technologies: XML, HTML, SOAP, HTTP, Windows Security, SQL, Designing & programming Web Services, Web Service security [Kerberos, Certificates etc.]