Web Project Manager

Interactive Strategies; United States; Hybrid; USD 70,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Flexible work schedule

Professional development opportunities

Paid time off

Job summary

Interactive Strategies, a Washington, DC–based interactive agency, seeks a Web Project Manager to manage retainers, nurture client relationships, and drive project success. You will create plans, manage timelines and budgets, and collaborate with Strategy, Design, Development, and Content teams to deliver digital solutions.

Ideal candidates have 3–5 years in agency-facing digital projects, CMS experience with Drupal/WordPress, and strong communication.

Qualifications

• 3-5 years of experience managing digital projects in an agency or client-facing environment.
• Experience with content management systems such as Drupal and WordPress.
• Proficiency with Teamwork, Smartsheet, Excel, or similar PM tools.
• Experience writing functional and technical requirements for web development projects.
• Excellent written and verbal communication skills.
• Ability to build rapport and trust through empathy and personalized service.

Responsibilities

• Manage a portfolio of web retainer accounts and client relationships.
• Create and manage project plans, timelines, budgets, and status reports.
• Define scope and requirements with clients and internal teams.
• Collaborate to refine PM processes for efficiency and effectiveness.
• Partner with Strategy, Design, Development, and Content teams to meet goals.
• Support business growth by evaluating opportunities and proposals.

Skills

Project management

Client relationships

Communication

Detail-oriented

Strategic thinking

Time management

Tools

Teamwork

Smartsheet

Excel

WordPress

Drupal

Job description

At Interactive Strategies, we know that Project Managers do more than just keep website projects on track—they build strong client relationships, empower internal teams, and drive innovation. We’re looking for a detail-oriented, proactive, and strategic Web Project Manager who thrives in a collaborative, fast-paced environment. If you’re passionate about digital experiences and love problem-solving with clients and teams, we’d love to meet you.

A Little About Us

We’re a well-respected interactive agency in downtown Washington, DC, known for deep strategic thinking. We strive to cultivate a collaborative, innovative environment where people feel valued, respected, and free to push creative boundaries—all while finding balance between work, home, and life outside the office.

Responsibilities

This role will focus on ongoing client relationships, managing a portfolio of web retainer accounts. We’re looking for a detail-oriented professional who thrives in digital project management and can:

• Strive to represent our brand promise: details matter.
• Develop strong, long-term client relationships through clear and proactive communication.
• Create and manage project plans, timelines, budgets, and status reports to keep website development engagements on time and on budget.
• Define project scope and requirements by collaborating with clients and internal teams to develop user flows, functional requirements, and detailed Teamwork tickets to ensure clarity and efficiency.
• Work with leadership to refine and enhance project management processes for efficiency and effectiveness.
• Partner with Strategy, Design, Development, and Content teams to integrate creative and technical solutions that meet client goals.
• Support business growth by evaluating new business opportunities, assisting with proposals, and identifying ways to expand client partnerships.
• Represent Interactive Strategies in industry events and networking opportunities to stay ahead of emerging trends in web development and digital marketing.

Who You Are

While strong project management skills are essential, your mindset and approach matter just as much. We’re looking for someone who is:

• Strategic. You understand communication is at the heart of creating a positive client experience and can maneuver through challenging situations with ease.
• Creative. You bring passion to your work and find creative ways to problem-solve with clients.
• Detail-Oriented. You thrive in tracking concurrent tasks and enjoy digging into details.
• Intuitive. You’re someone with that uncanny ability to always think one step ahead and avoid problems before they happen.
• Committed. You’re committed to valuing diversity and contributing to an inclusive working and learning environment.
• Accountable. You own your projects from start to finish and take responsibility for failures and successes.
• Confident. You’re professional and poised, whether you’re brainstorming with our team, running meetings or making client presentations.
• Entrepreneurial. You are a go-getter who can self-manage and work independently.
• Passionate. You love what you do, give everything you’ve got, and are continually seeking ways to grow in your craft.
• Friendly. You’re a breath of fresh air. You work well with the team. You contribute ideas in a positive manner. You’re also a great listener.

What You Bring to the Table

We value the impact you can make over the number of years on your resume, but here’s what would make you a strong candidate:

• 3-5 years of experience managing digital projects in an agency or client-facing environment.
• Experience with content management systems such as Drupal and WordPress.
• Proficiency in Teamwork, Smartsheet, Excel, or similar project management tools for creating schedules, budgets, status reports, and workflow tracking.
• Experience writing functional and technical requirements for web development projects.
• Excellent written and verbal communication skills.
• Ability to build rapport and trust through empathy and personalized service.

Why Join Us?

We have a simple motto when it comes to company culture, “Everyone deserves to come to work and be happy.” This means a few things: (1) we care as much about quality as we do about budgets, (2) we find the strengths in each employee and nurture them, (3) we encourage a culture that values innovation and creative freedom, and (4) we want you to have fun while you’re at the office. We may be an agency, but we understand that you have a life outside of work.

We allow our employees creative freedom. We treat them with respect. We value their opinions.

Benefits

• Company-sponsored health, vision and dental insurance
• Pre-tax Flexible Spending Account (FSA)
• Profit sharing
• 4 weeks of vacation/sick time from day one; 5+ weeks at year 3
• Company-paid short-term and long-term disability
• Company-paid life and AD&D insurance
• 11 paid holidays
• 401k with company match
• New business referral bonus
• Professional development opportunities
• Flexible work schedule
• Pre-tax DC Metro SmartBenefits

Location: Remote (US) | Hybrid - Washington, DC 20036

Annual Compensation: $70,000 - $100,589

Interactive Strategies is a Certified LGBTBE Business and Equal Opportunity Employer committed to diversity, equity, and inclusion. We believe diverse voices drive innovation and empower us to create better work for our clients.