Web Operations Producer: Digital Publishing Lead

Whitney Museum of American Art Llc; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(B) elections

Generous PTO

Commuter benefits

Museum admissions

Pet insurance

UAW Local 2110

Job summary

The Whitney Museum of American Art seeks a Web Operations Producer to own the production, governance, and ongoing health of whitney.org and related digital platforms, including calendar, ticketing, and digital signage workflows.

This role collaborates with Digital Content and Development, translates editorial needs into technical tasks, manages Asana boards, ensures accessibility and performance, and maintains SEO, analytics, and cross-department content publishing.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Strong copyediting and proofreading with attention to detail.
• Experience managing complex web workflows and high-traffic platforms.
• Familiarity with accessibility standards, SEO/AEO, and site performance.
• Familiarity with WCAG and alt text/captions.
• Experience with GA4 or analytics.
• Experience training non-technical staff on CMS.

Responsibilities

• Own day-to-day production, upkeep, and quality control of whitney.org.
• Coordinate web updates with internal stakeholders for exhibitions and ticketing.
• Publish digital assets via the CMS and ensure templates align with Creative standards.
• Lead publishing QA and manage image credits with Licensing.
• Own web workflows for the calendar, ticketing, hours, and visitor information.
• Plan content for digital signage and onsite platforms.
• Manage project boards in Asana and establish publishing best practices.

Skills

Copyediting

Web publishing

Accessibility

SEO

GA4

Project management

Stakeholder liaison

Content strategy

Editorial collaboration

Education

Bachelor's degree or equivalent experience

Tools

Asana

CMS

SEO tooling

Google Analytics

Job description

The Whitney Museum of American Art seeks a Web Operations Producer to own the production, governance, and ongoing health of whitney.org and related digital platforms, including calendar, ticketing, and digital signage workflows.

This role collaborates with Digital Content and Development, translates editorial needs into technical tasks, manages Asana boards, ensures accessibility and performance, and maintains SEO, analytics, and cross-department content publishing.