Web Experience Visual Designer

Chime; San Francisco (CA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Four days in-office

Wellbeing benefits

Annual wellness stipend

Parental leave

Equity package

Job summary

Chime seeks a Web Experience Visual Designer to elevate the Chime.com web experience. You will own the visual vision, guide execution, and ensure accessibility across performance journeys while aligning with brand integrity.

You will collaborate with marketing, product, content, and engineering to shape intuitive, high‑performing web journeys that meet user and business goals, mentoring designers and writers along the way, with a strong emphasis on design systems and data‑informed decisions.

Qualifications

• 5+ years in visual or product design for web and responsive platforms.
• Strong portfolio demonstrating interaction design, visual design, and end‑to‑end user flows.
• Expertise in accessibility (WCAG/AA) and human‑centered design.
• Experience with design systems, component libraries, and modern collaboration tools.
• Excellent communication and storytelling to articulate design decisions.

Responsibilities

• Lead Visual and Experience design for high‑impact web projects from concept to implementation (responsive pages, navigation, conversion flows).
• Translate business and product requirements into accessible, visually compelling experiences.
• Collaborate with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive web experiences.
• Drive use of design systems to ensure consistency and scalability across platforms.
• Champion UX best practices and accessibility standards across all web initiatives.
• Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.
• Mentor junior designers and content specialists to grow the team’s craft.
• Contribute to the development of UX/UI standards and design principles.
• Stay current on web trends, tools, and innovations to push creative and technical boundaries.

Skills

Visual design

UX design

Figma

Design systems

Accessibility

Cross-functional teams

Prototyping

Storytelling

Tools

Figma

Job description

About the role

We’re seeking a Web Experience Visual Designer to elevate the Chime.com web experience. In this role, you’ll drive the visual vision and execution of user‑centric design solutions that are informed by data and consumer insights, grounded in accessibility and web UX best practices, focused on performance journeys and aligned with brand integrity. You’ll lead cross‑functional design efforts and mentor designers and writers alike. You’ll work closely with marketing, product, content, and engineering to shape intuitive, engaging, and high‑performing web journeys that meet both user and business goals.

The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full‑time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

• Lead Visual and Experience design for high‑impact web projects, from concept to implementation—including responsive page design, navigation systems, conversion flows, and content frameworks.
• Translate complex business and product requirements into user‑friendly, accessible, and visually compelling experiences.
• Collaborate cross‑functionally with marketers, product managers, developers, brand strategists, and copywriters to shape cohesive, goal‑oriented web experiences.
• Drive the use of design systems and component libraries to ensure consistency and scalability across platforms.
• Champion UX best practices and accessibility standards (WCAG/AA) across all web initiatives.
• Guide and synthesize user research, usability testing, A/B testing, and performance metrics to inform design decisions.
• Mentor junior designers and content specialists, helping evolve the team’s craft and strategic thinking.
• Contribute to the development and evolution of UX/UI standards, design principles, and collaborative processes.
• Stay current on web trends, design tools, and industry innovations to continuously push creative and technical boundaries.

To thrive in this role, you have 5+ years of experience in visual or product design, with a focus on web and responsive platforms, preferably with a B2C/D2C services company. Strong portfolio showcasing thoughtful interaction design, visual design, and end‑to‑end user flows. Expertise in Figma and proficiency with design systems, component libraries, and modern collaboration tools. Deep understanding of UX methodologies, content strategy, accessibility (WCAG/AA), and human‑centered design. Experience in developing multi‑media, dynamic, and engaging web experiences. Excellent communication and storytelling skills to articulate design decisions across levels and disciplines. Experience working in agile, cross‑functional teams with iterative design and development cycles. Highly proactive, self‑directed, and comfortable managing multiple projects in a fast‑paced environment. Understanding and familiarity of leading relevant AI tools.

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user‑friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential. We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members.

From day one, Chimers have worked tirelessly to out‑hustle and out‑execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback.

Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don’t—who will? The banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected — with four days a week in the office and Fridays from home for those near one of our offices, plus team and company‑wide events depending on location.
• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company‑wide paid days off.
• 1% of your time off to support local community organizations of your choice.
• Annual wellness stipend to use towards eligible wellness‑related expenses.
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non‑birthing parents.
• Access to family planning reimbursement.
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress.

Diversity & Inclusion

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws.

If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [e-mail]. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.