Web Experience Senior Analyst

Colonial Group; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Colonial Group seeks a Web Experience Analyst to support leadership by conducting research and providing analysis on site performance, customer experience, and related eCommerce areas. You will translate business needs into clear documentation and deliverables, presenting findings to management.

Ideal candidates have strong SQL, data analysis, and cross-functional collaboration skills, with experience presenting to upper management and a background in eCommerce.

Qualifications

• SQL and SQL Query.
• Experience in data analysis.
• Background in eCommerce.
• Strong analytical and strategic thinking skills.
• Experience working with cross-functional teams and presenting to upper management.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct research, data analysis, and interviews to identify opportunities for improvement.
• Manage incoming data and reporting requests, setting priorities based on business impact.
• Collaborate with stakeholders to define key metrics and identify the KPIs that matter most.
• Translate business needs into clear documentation and actionable deliverables.
• Prepare documents to present findings and analysis to management.

Skills

SQL

Data analysis

eCommerce

Cross-functional collaboration

Communication

Independent work

Tools

Cognos

MicroStrategy

Tableau

Power BI

Python

Job description

Job Title: Web Experience Analyst

Reports to: Vice President of Web Experience

Job Purpose:

To support Web Experience leadership by conducting research and providing analysis on: site performance, customer experience, and other related areas in eCommerce.

Key Responsibilities:

• Conduct research, data analysis, and interviews to identify opportunities for improvement.
• Manage incoming data and reporting requests, setting priorities based on business impact.
• Collaborate with stakeholders to define key metrics and identify the KPIs that matter most.
• Translate business needs into clear documentation and actionable deliverables.
• Prepare documents to present findings and analysis to management.

Requirements:

• SQL and SQL Query.
• Experience in data analysis.
• Background in eCommerce.
• Strong analytical and strategic thinking skills.
• Experience working with cross-functional teams and presenting to upper management.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Recommended Skills:

• Experience with BI tools (Cognos, MicroStrategy, Tableau, Power BI, etc.).
• Advanced SQL skills and experience working with large datasets.
• Proficiency in Python for data analysis, automation, and data science applications.
• Expert understanding of data warehousing design and data modeling.

Experience:

5-7 years in data analysis, business intelligence, or a related field.