Web and Digital Content Coordinator

University of Michigan; Ann Arbor (MI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The University of Michigan School of Public Health is seeking a web content specialist to create, update, and maintain website content using our CMS and to collaborate with campus stakeholders.

In a hybrid role, you will handle maintenance requests via TeamDynamix, enhance SEO and accessibility, analyze web metrics, and contribute to digital marketing and user experience initiatives with the Marketing and Communications team.

Qualifications

• 2-3 years of web content management and development.
• Experience with CMS and web analytics tools.
• Knowledge of digital accessibility best practices.
• Attention to detail and time-management for sensitive projects.
• Ability to collaborate with colleagues and stakeholders with varying technical levels.
• Familiarity with CRM systems.

Responsibilities

• Create, update, and maintain website content using the organization's CMS
• Manage and complete incoming web maintenance requests through TeamDynamix, including routine website updates, troubleshooting, and maintenance of the SPH Events Calendar.
• Communicate with web content managers and other school stakeholders to understand needs, gather requirements, and support website updates
• Support user experience improvements by helping evaluate navigation, page layouts, content structure, and interactive features
• Apply SEO best practices to web content and assets while optimizing for usability, accessibility, and page performance
• Support long-term projects involving web governance and user experience
• Use web analytics tools to monitor website traffic and user behavior, prepare basic reports, and identify opportunities for improvement
• Support web initiatives that advance digital marketing and communications priorities, in coordination with the Marketing and Communications team

Skills

Web content management

CMS

Web analytics

SEO best practices

User experience

Collaboration

Tools

TeamDynamix

CRM

Job description

The University of Michigan School of Public Health began its pursuit of a healthier world in 1941. Ranked among the top public health schools in the country, Michigan Public Health educates and trains more than 1,000 graduate and undergraduate students each year. Our interdisciplinary strength empowers us to develop innovative solutions to complex health challenges. We pursue a healthier, more equitable world through education, research, and action. We strive to recruit staff members who demonstrate a commitment to contributing to a diverse, equitable, and inclusive environment for all members of our community.

Responsibilities*

• Create, update, and maintain website content using the organization's content management system (CMS)
• Manage and complete incoming web maintenance requests through TeamDynamix, including routine website updates, troubleshooting, and maintenance of the SPH Events Calendar.
• Communicate with web content managers and other school stakeholders to understand needs, gather requirements, and support website updates
• Support user experience improvements by helping evaluate navigation, page layouts, content structure, and interactive features
• Apply SEO best practices to web content and assets while optimizing for usability, accessibility, and page performance
• Support long-term projects involving web governance and user experience
• Use web analytics tools to monitor website traffic and user behavior, prepare basic reports, and identify opportunities for improvement
• Support web initiatives that advance digital marketing and communications priorities, in coordination with the Marketing and Communications team

Required Qualifications*

• 2-3 years of web content management and development
• Experience working with contentment management system (CMS) and web analytics tools
• Knowledge of digital accessibility best practices
• Demonstrated attention to detail, ability to follow-through on assignments and management of time-sensitive projects
• Ability to work collaboratively with colleagues and stakeholders with varying levels of technical expertise
• Familiarity with customer relationship management systems (CRM)

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

This position is considered hybrid, meaning there will be a mix of remote and in-person time. Schedule to be determined with the supervisor.

Additional Information

This is a full-time, hybrid temporary position that we anticipate will run through October 31, 2027.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.